New research by Frost & Sullivan describes pitfalls in the “fiercely competitive” aftermarket sector that can lead to dealerships losing loyal customers, and also prescribes recommendations to avoid these problems and gain customer loyalty. “All the challenges in the automotive …
The automotive sector is the biggest spender on digital transformation of its products and production, says the latest whitepaper, 4 Key Industries Embracing Industry 4.0, produced by global technology intelligence firm ABI Research. The paper forecasts that “this sector’s spend …
It’s taken several years and some disappointment along the way, but Wael Athimni has finally become a Dealer Principal. The 39-year-old native of Tunisia entered the automotive business 20 years ago and as his career evolved so did his aspiration …
Geopolitical turbulence and the fragile and volatile nature of the critical raw-material supply chain could curtail planned expansion in battery production—slowing mainstream electric-vehicle (EV) adoption and the transition to an electrified future. Soaring prices of critical battery metals, particularly lithium …
Connected cars are the way of the future, but who owns the data, and how can user privacy be protected? The relationship between dealers and manufacturers and data sharing is becoming increasingly complex as the technology shifts towards connected cars …
I’ve never thought of myself as an early adopter. If my lovely wife had a dollar for every time she encouraged me to “try something new”—say other than navy blue sweaters or penne a la vodka when we go to …
Overcoming customer objections to rising interest rates Both sales consultants and financial services managers are increasingly facing showroom and e-lead objections to higher interest rates on both new and pre-owned vehicles. Some customers are fully aware and reluctantly accept today’s …
Six key considerations for choosing the right F&I partner for your dealership Dealers spend a lot of time trying to maximize profitability in their F&I departments. The truth is, this is one of the few remaining profit centers that are …
BRITISH COLUMBIA Kot Auto buys second store on Vancouver Island The Kot Auto Group is expanding both their brand portfolio, as well as their footprint on Vancouver Island, with the recent acquisition of Woodgrove Chrysler in Nanaimo, a new and …
Could a revolution in automotive braking be on the horizon? Almost 100 years ago, Walter Chrysler triggered a revolution in automotive braking by fitting the new car bearing his name with standard four-wheel hydraulic brakes—a feature that would become ubiquitous …
Over the last six months or so, we’ve seen the economic outlook go from strong to not strong. The expectation now is that we’re facing a recession through 2023. I thought it might be worth a slightly deeper look at …
Successful Western Canadian Dealer Summit heralds the return of in-person networking and learning It was a genial and relaxed group of auto dealers and industry professionals that gathered at the luxe and expansive Wynn Las Vegas resort on the 22nd …
