Exclusive USMCA video interviews: Mark Nantais

Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …

Canadian auto dealer columnist Wolfgang Koehler shares what female techs told him about what it’s like being a woman in our industry. We can do better.  In the previous issue, I wrote about a personal account of a female service technician …

Canadian startup leverages deep dealer experience and association partnerships to deliver “agentic AI” tailored to each rooftop’s operations A new name is emerging on the Canadian dealer technology scene. FliteHouse, headquartered in London and Toronto, Ont., is an artificial intelligence …

Canada’s auto industry braces for a volatile 2025  Sales of new cars, both gas-powered and electric, in Canada rose in 2024, while used vehicle sales sagged and are expected to continue to drop.  But 2025 could be one of the …

There’s never been a better time to tighten your internal operations to boost efficiencies, compliance and reduce your risks. In this economic and political climate, there are far too many things that are outside of a dealership’s control.  There are …

High turnover, skills shortages and generational shifts mean traditional hiring models no longer work. Experts weigh in on what does. As dealerships across Canada struggle to attract and retain employees, industry data suggests the challenge has less to do with …