Start by listening

I’m recently back from the CADA Study Tour in China, so I thought I’d share some initial thoughts. This won’t be a deep dive. Look for that to follow in upcoming issues. It certainly warrants a deeper dive and far …

The more time I spend around automotive retailers, the more convinced I become that they operate one of the most unusual business models in the economy. Most businesses control the products they sell. They determine what those products look like, …

Canadian dealers could play an important role in determining whether consumers embrace emerging Chinese automotive brands, according to new research from Clarify Group. The Vehicle Buyer Opinion Study (VBOS), based on responses from 2,007 Canadians who purchased or leased a …

It’s a busy time in Canada, as it should be. In fact, we need to do more and do it faster, but let me focus a little bit. Recently, Mark Carney’s Liberal government announced a pause on the federal zero-emission …

These are scary times.  I’m not impossibly naive enough to believe that progress on social issues, like diversity, equity and inclusion, will always move steadily upward, and that any gains that are realized will be maintained.  The truth is, human …

It was a packed house for CADEX 2025.  In fact, the event has grown so much the organizers are having to find different locations to house the ever-growing dealer and supplier attendees.  “This year’s CADEX event had record attendance,” said …