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76061.3663@compuserve.com That odd configuration of numbers was my very first email address — from before email addresses could be personalized with identifiers as wild as our names. The older among you will remember those days. The younger ones will react …

There’s something unmistakable happening on the auto show circuit this year—and it’s hard to ignore when you’re standing in the middle of it. From Montreal in January to Toronto in February, Vancouver in March and now New York in April, …

My last publisher’s note of the year. Another year in which it’s been my great pleasure to work in and contribute to this amazing industry. So what’s on my radar at year end? I’m just back from the Los Angeles …

One challenge dealers have is that most have spent a lifetime inside the auto industry — they drive dealership demo vehicles, and don’t have a current sense of what it’s like for a consumer to shop for or purchase a vehicle, …

This year marks Canadian auto dealer’s 20th anniversary — a milestone that’s hard to believe when I look back at how far we’ve come, and how much the industry has changed in that time. When we started, the goal was …

These are scary times.  I’m not impossibly naive enough to believe that progress on social issues, like diversity, equity and inclusion, will always move steadily upward, and that any gains that are realized will be maintained.  The truth is, human …