In response to the COVID-19 situation, Reynolds and Reynolds will reduce monthly (recurring) billing for all hardware and software — for all dealerships — by 20 per cent for the month of April.
The announcement was made on March 27 and notes that no action is required by the dealer as the discount, which applies to recurring fees, will be made automatically.
Reynolds and Reynolds will also reduce billing for its web-based reporting tool ReverseRisk by 50 per cent for the month of April, “exclusive of the data retrieval fee,” said the company.
“As the COVID-19 situation unfolds daily, we continue to think first about everyone in the larger Reynolds Family — our customers, your employees and their families, and our own associates and families,” said Bob Brockman, Chairman and CEO, Reynolds and Reynolds. “We also recognize how the COVID-19 crisis will impact every business, with dealerships among those especially hard hit.”
The company’s software and services will remain active during the novel coronavirus pandemic, and a support team will be available for dealers.
Reynolds and Reynolds is also publishing video podcasts on its website, with best practices and ideas to help dealers navigate these uncertain times. The podcasts can be found here.
