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Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

引领世界 (Lead the world) A group of Canadian car dealers took an intensive deep dive into the inner workings of the Chinese auto industry in April with a five-day study tour led by the Canadian Automobile Dealers Association. They came back home …

Dealer associations are stepping up efforts to help dealers fill tech shortages Technician shortages remain a reality and a looming threat to businesses in Canada, though efforts to fill these gaps have intensified since our last update in 2024.  Back …

Canadian startup leverages deep dealer experience and association partnerships to deliver “agentic AI” tailored to each rooftop’s operations A new name is emerging on the Canadian dealer technology scene. FliteHouse, headquartered in London and Toronto, Ont., is an artificial intelligence …

Even with slumping demand, vanishing rebates and changing priorities, some dealerships are all charged up about EV sales These are interesting and challenging times for dealers selling electric vehicles because some manufacturers are actively promoting their EV production plans while …

Canadian auto dealer columnist Wolfgang Koehler shares what female techs tell him about what it’s like working in our industry. We can do better.  It is sad to think that gender bias is still going on as we enter 2025.  …