Exclusive USMCA video interviews: Mark Nantais
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
CADA 360 Drive HR integrates AI and automation to improve accuracy, culture, and employee engagement. A new wave of innovation is redefining dealership HR, giving dealers something they’ve never fully had before: real control over people risk, compliance, and culture. …
Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Each year since 2006, three car dealers are named CADA Laureates. It’s an exclusive group, and recognizes outstanding career success and achievement. From among the 3,200 car dealers …
More than group rates: insurance advice, advocacy and support. Home and auto insurance affinity programs have long been a fixture of professional and industry associations. Whether it’s lawyers, accountants, engineers or other organized groups, the concept is straightforward: leverage collective …
Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …
From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …
Fraudsters are targeting dealerships like never before. CADA’s new Anti-Fraud Guide helps provide some practical advice to help them fight back As the value of vehicles and parts continues to rise so has the interest of thieves and fraudsters who …