Exclusive USMCA video interviews: Mark Nantais

Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …

KPI Dealer Solutions brings dealership know-how to boost performance and drive adoption of tools and processes KPI Dealer Solutions’ mission is to help dealerships strengthen operations by working directly with managers and staff to close process and performance gaps, train …

Dealers adopt tech, but  integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …

The AI revolution is a cultural revolution: a playbook for Canadian dealers  While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war.  Internally, 68 per cent of frontline staff worry about job displacement. …

After years of supply shortages, inflation, rising interest rates and rapid increases in vehicle prices, many Canadian consumers are entering dealerships with tighter budgets and greater caution. Affordability now shapes nearly every buying decision. A KPMG Canada survey released in …

Risk management remains a central focus for the Canadian Automobile Dealers Association (CADA), and its suite of CADA 360 Programs reflects an ongoing effort to adapt to the realities facing dealers.  “Designed by Dealers, for Dealers” is more than a tagline; …