Exclusive USMCA video interviews: Mark Nantais
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.” It’s a statistic designed to grab your attention, and it works. It fuels …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …
As dealership fraud rises, so do efforts from Canada’s bankers to help dealers fight back. For decades, Canadian auto dealers have relied on their banking partners not only for capital but for stability, training, and trusted guidance. Few know this …
From employee benefits to HR to garage insurance, CADA 360 programs are evolving to help dealers better manage risk For dealers, risk management now extends well beyond garage insurance or workplace safety programs. It touches employee benefits, HR compliance, CGL insurance, …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
Canada’s auto industry braces for a volatile 2025 Sales of new cars, both gas-powered and electric, in Canada rose in 2024, while used vehicle sales sagged and are expected to continue to drop. But 2025 could be one of the …
