Exclusive USMCA video interviews: John White
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
CADA 360 Drive HR integrates AI and automation to improve accuracy, culture, and employee engagement. A new wave of innovation is redefining dealership HR, giving dealers something they’ve never fully had before: real control over people risk, compliance, and culture. …
From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
For collision centres, the pressure to improve productivity, maintain quality and keep vehicles moving through the shop continues to grow. That is where Mathieu Gélinas says Sherwin-Williams wants to play a larger role. Gélinas, Regional Sales Director, Eastern Canada for …
CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …