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Hackers don’t hack. They log in.

November 17, 2025

Is your dealership safe from hackers and bad actors?  There’s a well-known phrase among experts in the cybersecurity industry. Maybe you’ve heard it? It goes something like: Hackers don’t hack. They log in. The situation can be as simple as …

Tires can give the business a bounce

November 17, 2025

Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …

Seven minutes

November 17, 2025

I recently had a truly brilliant seven-minute experience. No, it’s not what you’re thinking. It was charging an EV at a public charging station. And it was brilliant. I’ve spent a good chunk of the past month in the U.K. …

Change your social media strategy

November 17, 2025

Stop pushing new vehicle inventory or your prospects will tune you out At any given point in time, eight per cent of the population is in the market for a newer vehicle. These are called intenders.  Dealerships all fight for their share …

Tariff troubles

November 17, 2025

Let’s examine the impact of tariffs on the retail automotive sector Tariffs are, perhaps, the most talked about economic topic of 2025.  They’ve been threatened, debated, imposed, removed, further threatened, increased and decreased multiple times all in the course of …

Getting your tech stack right

November 17, 2025

There are a lot of things dealers don’t have control over. Their OEMs decide on the models and types of vehicles they will produce, set the MSRP, determine the inventory mix they will provide to the dealership, and even dictate …

Selling cars in uncertain times

November 17, 2025

There’s opportunity in uncertainty, and with some easy tweaks you can still bring your A-game Many of us are tariff-ied and when the economy wobbles, interest rates climb, and headlines predict turbulence, one thing becomes clear: it isn’t business as …

Steering retirement risk

November 17, 2025

CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …

The future is in the past

November 17, 2025

Your service advisors play a key role in keeping your business successful. I believe that the service advisor has the most important job in the dealership.   If you think about the relationship between the service advisor and the customer, …

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