As more people muse about connected and autonomous vehicles, what impact could it have on your facilities? By the early 2020s, OEMs could earn as much on connected vehicle data as they do on new car sales. Also, by the …
Canadian auto dealer introduces a new column on retail engagement, which will chronicle the ways that digital tools such as digital signage, interactive digital experiences, and new in-store technology are helping the automotive industry provide a more robust and modern …
New websites and programs are targeting auto retail industry A dealership is only as strong as its people. From sales people to service technicians, hiring the right employees can be a challenging process, one that requires an investment in time …
In their zeal to win votes, many politicians don’t appreciate policies that impact car dealers As I write this, the Ontario Progressive Conservative party has thrown out not only its leader but also its well-crafted policy platform for the upcoming …
Dealership performance can improve if dealers focus on leading and not doing I am very fortunate to have the regular opportunity to speak confidentially to auto dealers about their businesses. I consider this an honour and a vote of trust …
From the implementation of better technology to improving menu presentations and offering greater transparency, F&I is shifting towards a more customer-centric process Learning about finance and insurance options remains one of the least pleasant aspects of the car buying experience …
Vendors showcase their digital sizzle at world’s largest digital signage conference and trade show Spending two days walking the aisles of the Digital Signage Expo (DSE 2018) in Las Vegas, Nev. is a sure-fire way to trigger the imagination — …
Canadian auto dealer visited dozens of exhibitors at the NADA Show 2018 to find out what’s new with their product offering and to learn about the types of conversations they are having with dealers. Alex Wojcik, Co-founder and Sales Manager, …
IN what is fast becoming a tradition, Canadian dealers and suppliers who serve the auto retail industry gathered for a night of networking, partying and listening to great Canadian musical talent on the eve of the National Automobile Dealers Association …
How a travel incentive provider is using vacation programs to help dealers entice customers and differentiate themselves from the crowd Dealerships that struggle to stand out among the crowd risk losing new and returning customers, along with any chance of …
In a move that seemed to arrive suddenly, but had actually been ten years in the planning, Toyota New Zealand has launched a truly disruptive approach to selling and retailing automobiles. The changes, which officially started April 2, could well …
As I write this I’m in Ottawa attending the National Electric Vehicle Conference & Trade Show, put on by Electric Mobility Canada (EMC). I’m here because I need to better understand the growing market, expanding infrastructure and developing regulatory environment …
