Dealerships can learn lessons from other retailers like banks. The January new vehicle retail sales numbers for Canada have been described as an expected softening in a more stringent economic environment and sales for January are still touted as one …
What would a salesperson from 30 years ago experience in a modern dealership today? If you’ve been living under a rock or have been trapped in a time capsule for the past 30 years, you would be absolutely shocked at …
Ottawa’s “go it alone” approach for zero emissions vehicles misses the mark If I may go back to Adam Smith, the invisible hand is the notion that without external intervention, consumers and firms in the market can create an efficient …
There’s more to new auto technology than just electric and autonomous Most of the news about automotive technologies, these days, seems focused on fully electric and autonomous vehicles. But there’s plenty that’s new in more conventional technical areas as well. …
Major policies impacting auto sector hang in the balance The public policy environment impacting the automotive industry in Canada has become much more complex, not less complex, over the course of the last year. Many could be forgiven for thinking …
Dealers attending the 7th annual CADA Summit walked away with a sense of measured confidence at the prospects for the year ahead, and for the longer term outlook for their businesses. Now billed as “Canada’s Automotive Summit,” this year’s version …
As the demand for tire storage continues to increase and car dealers are looking for ways to boost service and retention, it may be time to consider a third-party tire storage provider As consumer demand for tire storage continues to …
It all starts with a process Reaping the benefits from digital leads involves a follow-up process — one that requires greater flexibility from dealers and a willingness to take advantage of their technology’s potential, according to Jeremy Wyant, Leader, Digital …
Navdeep Bains, Canada’s Minister of Innovation, Science and Economic Development, visited the Canadian International AutoShow and talked with Canadian auto dealer On the opening day of the Canadian International AutoShow, Canada’s point person for the auto industry toured the show …
What’s the future of sustainable mobility? Will consumers own cars in the future? Those were a few tough topics tackled by experts at the first-ever Volkswagen Leadership Forum at the 2019 Canadian International Auto Show in Toronto, Ont., in February. …
Last year, the auto industry was reeling when it suddenly lost one of its greats: the legendary Sergio Marchionne, CEO of Fiat Chrysler. This year, the Trillium Automobile Dealers Association set out to honour his legacy by helping spark greatness …
A Quebec-based company has launched a bilingual online sales training platform to help dealers across the country improve performance and profits. Relationship selling is a key factor in achieving success within the automotive retail industry — and employee training is …
