A new report from J.D. Power points to the shift in driving and vehicle ownership habits in Canada as having a significant impact on the automotive service industry. According to the J.D. Power 2021 Canada Customer Service Index—Long-Term (CSI-LT) Study, …
Park Avenue Volvo received the Best Dealership to Work For 2021 award, which is meant to recognize dealers in Canada who have created a quality work environment for their employees during the year. The award is offered to dealers thanks …
AutoVerify acquired AIM Experts, an advanced inventory merchandising solution provider, to take the stress out of buying and owning a vehicle for consumers, and to help solve dealer frustrations in this area. The company plans to do this by integrating …
Canadian Black Book’s Used Vehicle Retention Index reached 127.8 points in August—an increase of 2.5% compared to last month, and up 2.7 points from the previous record set in June (125.1). The index experienced 12 consecutive months of increases and …
Frédéric Beauvais has been tapped as Groupe Park Avenue’s new General Manager for Park Avenue Volkswagen. Beauvais officially entered the role on August 30, and is responsible for leading operations and ensuring the growth of Park Avenue Volkswagen. He is …
J.D. Power released its Automotive Market Metrics report in September, which offered a glimpse into how the United States automotive retail and overall industry fared in August. Based on the statistics provided, the percent of total transactions over the past …
Quebec race car driver Alex Tagliani and his business partners recently launched a family entertainment centre at Plaza Sainte-Thérèse, Que., along Highway 15. The TAG E-karting & Amusement Centre is open to the general public and is meant to provide …
In a rapidly changing industry, with technology driving the product transformation from combustion to eMobility, what does the future hold for automotive retail and for Canadian dealers in particular? Mark Twain allegedly remarked to a reporter in 1897: “The reports …
Canadian automotive employment during the first half of 2021 rose 8.3% for dealerships and 6.2% for automotive retail and maintenance, according to DesRosiers Automotive Consultants (DAC). “Employment figures were impacted heavily last year as the automotive industry rushed to adapt …
In its follow-up study exploring the impact of COVID on certain brands, MBLM found that consumers surveyed demonstrated a 23 per cent increase in the number of brands they have an emotional connection with. The Brand Intimacy COVID Study also …
Hyundai Motor Group presented plans to popularize hydrogen by 2040 during a global online forum on Sept. 7, and plans to do this through the introduction of new technologies and mobility solutions. “Hyundai Motor Group’s vision is to apply hydrogen …
As COVID-19 cases continue to rise due to the Delta variant, 80% of Canadians support the introduction of a vaccine passport—compared to 59% in the United States, according to a Leger poll. On September 1, Quebec imposed the introduction of …
