Canadian auto dealer Senior Editor Todd Phillips interviews J.D. Ney, Director of Automotive Practice at J.D. Power Canada, about the findings of the J.D. Power 2023 Canada Customer Service Index—Long-Term (CSI-LT) Study. The report found the market for service was …
Canadian auto dealer senior editor Todd Phillips interviews Todd Bourgon, Executive Director of the Motor Vehicle Retailers of Ontario (MVRO) about the upcoming ACE event in Niagara Falls Oct.. 18-19. Bourgon says this year’s event has been revamped based on …
Canadian auto dealer senior editor Todd Phillips interviews Ryan Finch, President of the Finch Auto Group about his $5 million donation for mental health related causes in his community. Finch talks about why he made the donation, why it matters …
Canadian auto dealer Senior Editor Todd Phillips interviews Dennis DesRosiers, Past-President of DesRosiers Automotive Consultants, about a new award to help women entering Georgian College’s Automotive Business School of Canada: The Maryann Keller Memorial Award. DesRosiers says Keller was a …
Canadian auto dealer Senior Editor Todd Phillips interviews Peter Heasty, President of Baker Tilly WM Dealer Acquisitions, about the dealership selling experience. Topics include how dealers will know when it’s time to sell, what factors they need to consider, what …
Canadian auto dealer Senior Editor Todd Phillips interviews Todd Bourgon, Exec. Director MVRO, about his association’s new name (formerly TADA) The Motor Vehicle Retailers of Ontario name officially takes effect May 1. Bourgon outlines the reasoning behind the name changes …
Canadian auto dealer Senior Editor Todd Phillips interviews Daniel Ross, Canadian Black Book’s Senior Manager, Industry Insights & Residual Value Strategy, about the results of the company’s second annual Residual Value Awards. Ross explains how they differ from CBB’s Retained …
Canadian auto dealer Senior Editor Todd Phillips interviews Tim Reuss, President & CEO, Canadian Automobile Dealers Association about his association’s formal submission to Ottawa’s proposed zero-emissions vehicle mandate. Reuss explains key areas Ottawa is concerned about including: consumer incentives, the lack of …
Canadian auto dealer senior editor Todd Phillips interviews Kevin Hurdis, GM, Superior Hyundai and Todd Bourgon, Exec. Director, TADA about the association’s Foreign Worker Program that is bringing skilled technicians from overseas to Ontario dealerships. Hurdis says he has no …
Canadian auto dealer senior editor Todd Phillips interviews Jason Campbell, General Manager of the Canadian International AutoShow about the successful return of the event. With several record-breaking days, and Canadians flocking back to shop for new vehicles, the question remains …
Canadian auto dealer senior editor Todd Phillips interviews Mathieu Pothier, Président Acura Trois-Rivières about his participation in the Dealer Panel at the Feb. 15 CADA Summit. CADA’s livestream of the event will feature French language captions so that French speaking …
360.Agency made the most of the NADA Show in Dallas last week, creating huge buzz with the Facebook Live launch of their newest digital retailing product, DRX 360. According to the company “DRX 360 platform brings together all the essential …
