It’s not business as usual for Jim Williamson, Dealer Principal, Williamson Chrysler, Dodge, Jeep Ram. He has a small staff in place to service customer vehicles as needed, but has otherwise suspended operations other than on a request basis. Williamson …
Tim Reuss, President & CEO, Canadian Automobile Dealers Association (CADA), updates dealers on the association’s COVID‑19 response, resources for dealers and what the association is doing behind the scenes to ensure dealer interests are being served. Reuss talks about five …
Susan Gubasta, President & CEO of Mississauga Toyota talks to us from her office inside her closed dealership. She shares how she communicates with her team to keep them engaged, and how her team is adapting the dealership to be …
Jason Dale, Exec. Director of the Automotive Business School of Canada (ABSC) talks about how the college is adapting to providing education during the pandemic, the impact on students and faculty, and what this means for dealer education programs like …
John Yiokaris, Partner, Commercial Group, SOTOS, discusses some of the things that dealerships can do to better manage the impact of the COVID-19 situation — including reviewing dealership agreements about operations and closures, connecting with OEMs to ensure communications are …
David Adams, President Global Automakers of Canada, comments on the Trump administration’s decision to ease back on emission standards for new vehicles. Adams said the industry needs one federal standard for the North American market, and that global OEMs are …
Michael Cirillo, host of the popular Dealer Playbook podcasts talks about how he is staying connected to dealers and sharing ideas, tips and tricks during the pandemic. Cirillo says it’s a time to reflect, innovate and collaborate with others and …
Video interview: Derek Sloan, President of Sym-Tech Dealer Services talks about how the F&I industry and dealers are being impacted by the pandemic and how this crisis is accelerating the move to a more digital experience. Watch the interview.
Video interview: Guljeet Nagpaul, Chief Product Officer at accelQ, explores why digital transformation is so important now, what that means, and that it is not too late during this crisis to start making changes to dealer processes. accelQ offers a …
Michael Carmichael, President & CEO, UpAuto wrote a letter to Prime Minister Justin Trudeau urging his government to help restore consumer confidence after the pandemic by creating a National Job Loss Insurance Fund that would underwrite job loss insurance nationally …
David Adams, President, Global Automakers of Canada discusses how OEMs and their dealer partners are adapting to COVID-19 and what might be in the works down the road as the pandemic eases and the recovery begins, including a vehicle scrappage …
Calgary dealer Perry Itzcovitch discusses how he has been managing the novel coronavirus situation for his dealerships in Alberta, and offers a few words of advice and support to fellow dealers across Canada.
