Canadian auto dealer editor Todd Phillips talks with Larry Hutchinson, President of Toyota Canada, about how the company is adapting to the pandemic and supporting dealers and customers. Hutchinson says the crisis has emphasized how important dealers are for the …
Alexi Venneri, Co-founder and CEO of Digital Air Strike, talks about the COVID-19 impact on dealerships in the U.S., what the company is doing to help both American and Canadian customers, and offers some advice on what dealers can do …
Niel Hiscox, publisher, Canadian auto dealer, talks with Blair Qualey, President and CEO of the New Car Dealers Association of BC, about government and industry association response in the face of the pandemic, and local impacts — including postponing the …
Niel Hiscox, publisher, Canadian auto dealer talks with industry expert Brent Wees, Strategist/Speaker, idea.meet.plan, about using the time when dealerships are closed to engage teams in strategic planning, and considerations to help ensure it provides a measurable impact on businesses …
Canadian auto dealer publisher Niel Hiscox talks with Michael Stassen, President, and Sandra Conrad, HR Specialist and CSR with DealerPILOT about key HR issues dealers need to consider during the pandemic and afterwards. Dealerships need to carefully assess how they …
Andy Moss, CEO of Roadster, has been watching the auto industry move quickly to adopt digital retailing — but now it’s in overdrive. Michelle Denogean, the company’s CMO, discusses how dealers are adapting, and the longer-term implications for digital commerce …
Monte Weis, President of Weis Group, talks about how dealerships will be adapting their physical locations in the short-term to accommodate physical distancing and providing touchless services. Weis also looks at the impact the pandemic might have on factory image …
George Steinsky, VP Sales, iA-SAL Dealer Services, talks about adapting F&I services during the pandemic, pulling his teams off the roads early into the crisis and his confidence for a stronger industry post-pandemic. (Source: Canadian auto dealer) Read the original …
Todd Bourgon, Exec. Director, Trillium Automobile Dealers Association discusses the pain points dealers are facing, helping move governments to enable full e-commerce, and recognizing suppliers for supporting dealers. Bourgon says national and provincial dealer associations are working more closely than …
Brian Murphy, VP, Research & Analytics at Canadian Black Book, explores recession scenarios and talks about the economy, short- and long-term projections, new and used vehicles, and residual values.
Christy Fines, GM, Barrie Chrysler/400 Chrysler discusses how her dealerships are adapting protocols for the pandemic and beyond, staying in contact with her team with social media and other technology, and trying to stay close to customers in a post-pandemic …
Farid Ahmad, President and Founder at Dealer Solutions Mergers and Acquisitions, reviews the buy-sell situation in Canada amid COVID-19, and offers suggestions to dealers still looking to buy or sell their dealership this year or in 2021. (Source: Canadian auto …
