Dealer Bob Verwey, President/Sheriff, Owasco, offers a fleet of RVs to help frontline health workers in his region, and discusses how hard it was for him to have to lay off members of his dealership family. Verwey has already adapted …
Can a dealership unilaterally close its doors during the novel coronavirus pandemic? John Yiokaris, Partner, Commercial Group, SOTOS, explores this topic — including laws, OEM agreements, and suggestions for dealers to consider. (Source: Canadian auto dealer) Read the original story…
Steve Chipman, President & CEO at Birchwood Automotive Group discusses how his company’s group of 22 dealerships has adapted to the pandemic, including a Buy at Home program with rebates, payment deferrals and contact-less delivery. Chipman says he keeps in …
Andrew Tai, CEO of Motoinsight, says his team has been busy working with dealer clients on implementing digital retailing and adapting to the pandemic. Tai, a longtime advocate for digital retailing and improving the online experience for dealership guests, says …
J.D. Ney, Director, J.D. Power Canada, discusses how dealers are adapting to the pandemic. He says an OEM and dealer’s digital presence is more important than ever before. His organization will be conducting new research on consumer buying trends.
Niel Hiscox, Publisher, Canadian auto dealer and Chuck Seguin, President of Seguin Advisory Services explore issues facing the auto retail sector in the midst of the COVID-19 pandemic.
Alex Baum, Dealer Principal at Cochrane Toyota, discusses how he’s keeping his dealership operating during the pandemic, including doing some facility improvements and investing in training for his team. Dealers are resilient and will get through this, he says.
It’s not business as usual for Jim Williamson, Dealer Principal, Williamson Chrysler, Dodge, Jeep Ram. He has a small staff in place to service customer vehicles as needed, but has otherwise suspended operations other than on a request basis. Williamson …
Tim Reuss, President & CEO, Canadian Automobile Dealers Association (CADA), updates dealers on the association’s COVID‑19 response, resources for dealers and what the association is doing behind the scenes to ensure dealer interests are being served. Reuss talks about five …
Susan Gubasta, President & CEO of Mississauga Toyota talks to us from her office inside her closed dealership. She shares how she communicates with her team to keep them engaged, and how her team is adapting the dealership to be …
Jason Dale, Exec. Director of the Automotive Business School of Canada (ABSC) talks about how the college is adapting to providing education during the pandemic, the impact on students and faculty, and what this means for dealer education programs like …
John Yiokaris, Partner, Commercial Group, SOTOS, discusses some of the things that dealerships can do to better manage the impact of the COVID-19 situation — including reviewing dealership agreements about operations and closures, connecting with OEMs to ensure communications are …
