Over many years and many roles, I’ve had the chance to collaborate and commiserate with a remarkable list of professionals, partners and friends. I’d like to take a moment to recognize three of those people. Two of them played pivotal …
Some of you might have seen a news story in our e-news announcing that Stephanie MacDonald was named the new editor of Canadian auto dealer. I was really touched when the head of one of Canada’s largest dealer groups reached …
How much Canadians use their vehicles is a strong predictor of revenue opportunities in both vehicle sales and fixed operations. Particularly fixed operations. Dealers know that all too well. At a time when inventories are basically non-existent, the need to …
I believe we’re coming to the end of what I’ll call the Digital Chaos Phase of the automotive industry. Please note that I don’t use the word chaos as a pejorative. It has been chaotic for a couple of …
Like many of our readers, I was saddened to learn of the passing of Sean O’Regan, 53, one of the kindest and most beloved car dealers I’ve had the pleasure to meet. I met Sean at a variety of events, …
I interviewed some of Canada’s best-known dealers for a segment for the virtual CADA Summit held last month. It was a fun, lighthearted piece to help break up the day, and inject some dealer content into the event. One of …
The war in Ukraine has taken some of the foundational changes that our industry is trying to understand and measure, and thrown them into a dramatic new light. For now, I find myself with more questions than answers. It might …
If you’ll indulge me, I’m going to use my space in this issue to highlight a few things we’ve been up to that I believe you’ll see benefit in. First off, we relaunched the websites for Canadian auto dealer and …
I love the end of the year. Beyond the holidays and all the food and family gatherings this entails, I find it a great time for reflection and renewal. And it’s safe to say that, for those in the automotive …
Our magazine’s editorial team had an interesting chat about our cover story in this issue, regarding car dealers who give back to their communities. We’ve run a similar feature for the past few years, showcasing ways in which dealers across …
The Canadian dealership landscape has forever changed. In August, Lithia & Driveway launched into Canada by acquiring/partnering with Pfaff Motors. Pfaff became the first Canadian dealer group to join a U.S. public dealership group—and most assuredly won’t be the last. …
We know it’s coming. We know it will infiltrate many aspects of our businesses, from supporting the decisions of our staff to engaging directly with our customers either with or without a member of your human resources team. We’ve been …
