Opinion

Next generation talent

August 3, 2017 at 3:50 pm Comments are Disabled

When you’ve been in this chair for a few years, there’s an annual ebb and flow to the rhythm of the year. You can almost set your calendar by these annual events. The Montreal and Toronto auto shows launch early in the year, along with the CADA Summit in February, […]

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Looming concerns

Looming concerns

June 6, 2017 at 1:24 pm Comments are Disabled

Seen for centuries as the specter of joblessness, automation actually fills more gaps than it creates There has been much hand-wringing of late about the state of the labour market in today’s New Age of Automation. Robots, it is said, are poised to steal all of our jobs and lead […]

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Dealer image overhaul

June 2, 2017 at 4:44 pm Comments are Disabled

In a world that is increasingly politically correct — which in itself is a really good thing since the world has been incorrect for too long — it seems there’s still one person that can be unfairly targeted, maligned, bullied and made a mockery of. Yes, it’s the car dealer. […]

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Mark your calendars

June 2, 2017 at 4:41 pm Comments are Disabled

One of the real pleasures of my role in the industry is the opportunity to assist in the planning of a number of important industry events. Often, I get to participate directly as a conference speaker or panel moderator. I love this part of my gig, because these events give […]

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Putting the brakes on

May 2, 2017 at 8:44 pm Comments are Disabled

It’s easy to get pretty excited about the future. Well, easy for me, at least. That’s because there’s a big part of me that’s never too interested in the status quo, and is much more curious about what the future looks like, and how businesses, industries and individuals might evolve […]

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Adventures in Halifax

May 2, 2017 at 8:39 pm Comments are Disabled

The Canadian auto dealer team recently returned from a successful CADEX conference in Halifax. CADEX is the annual conference put on by the Nova Scotia Automobile Dealers Association (NSADA) with the goal of bringing leading national figures to the Maritimes to help local dealers better understand the forces shaping our […]

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Let the good times roll

Let the good times roll

March 29, 2017 at 4:44 pm Comments are Disabled

Can record sales continue? It’s tough to predict in these uncertain times. Coming off years of sales and revenue growth, and a fourth consecutive sales record for new cars (just under 1.95 million sold in 2016), it is tempting to sit back and let the good times roll. Automobile dealers […]

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The data dillemma

March 28, 2017 at 12:37 pm Comments are Disabled

I spend a lot of time talking with companies that provide business software to dealers. It’s part of my job to try to figure out who is who at the zoo, what exactly it is that they do, and how they can benefit dealers. There’s just no getting around the fact […]

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Canadian auto dealer