Kelley Blue Book has announced the 2020 Brand Image Award winners, with Tesla taking in most of the awards in the luxury brand categories and Subaru leading the non-luxury brands. The awards are meant to recognize outstanding achievements from OEMs …
Steve Chipman, President & CEO at Birchwood Automotive Group discusses how his company’s group of 22 dealerships has adapted to the pandemic, including a Buy at Home program with rebates, payment deferrals and contact-less delivery. Chipman says he keeps in …
In our first missive we sent out on the COVID-19 issue, we mentioned three big unknowns: How bad is it going to be How long will it last … and What will the ramp up period look like once this …
On April 6, TD Auto Finance announced that the company remains open, and offered some information on how it plans to support dealers and customers impacted by the novel coronavirus situation in Canada. “If your personal auto loan customer is …
The 90th edition of the Geneva International Motor Show (GIMS) was cancelled in February, but the press conferences and presentations of world premieres were still offered online in March. “Traditionally, the Geneva International Motor Show is a showcase for the …
TRADER Corporation launched a new Remote Selling Suite aimed at facilitating the way Canadian dealers digitally connect with their customers, as the novel coronavirus situation continues to impact consumers around the globe. The company wants to arm dealers with the …
Canadian auto dealer columnist James Carter, of Vision Mobility, and Mark Thomas, VP of Alliances and Marketing at Ridecell, will offer a webinar on April 16 at 8:30 a.m. PDT on Dealership Success with Shared Mobility. The webinar aims to …
Andrew Tai, CEO of Motoinsight, says his team has been busy working with dealer clients on implementing digital retailing and adapting to the pandemic. Tai, a longtime advocate for digital retailing and improving the online experience for dealership guests, says …
Tim Reuss, President & CEO, Canadian Automobile Dealers Association (CADA), updates dealers on the association’s COVID‑19 response, resources for dealers and what the association is doing behind the scenes to ensure dealer interests are being served. Reuss talks about five …
The nascent hope of some stability returning to the Canadian auto market, based on the January and February results, was overwhelmed by COVID-19’s arrival in Canada in March and the unprecedented consequences that followed in its wake. With much of …
Susan Gubasta, President & CEO of Mississauga Toyota talks to us from her office inside her closed dealership. She shares how she communicates with her team to keep them engaged, and how her team is adapting the dealership to be …
In response to the ongoing COVID-19 situation, CADA announced in March a plan to provide premium relief for dealerships participating in its CADA 360 Employee Benefits program. “CADA 360 wants to ensure that employee benefits coverage is maintained during these …
