Dealer-FX launched a new solution known as Experience, which aims to make appointment scheduling and service check-ins easy for consumers while ensuring management and communication is simple for dealers. The solution is free for dealers for the first three months …
Digital Air Strike launched Power Text on April 27, providing dealers with the ability to offer timely updates to customers through SMS messages. The offering pairs with Response Path AI (Artificial Intelligence) and is part of the company’s new Virtual …
Canadian auto dealer publisher Niel Hiscox talks with James Carter, Principal Consultant with Vision Mobility, on what are often referred to as the CASE technologies (Connected, Autonomous, Shared and Electric) as well as macro trends from outside the industry, how …
Canadian auto dealer editor Todd Phillips speaks with Drew Harden, Manager, Research & Insights, CARFAX Canada about insights and research findings on the type of service experience Canadians want from their dealerships right now. Dealerships that can provide guaranteed appointment …
Martin Jalbert, Director of Operations, Go-To Market, SERTI, discusses the current situation with dealers, and what the company is doing to help and stay connected to dealers amid the novel coronavirus pandemic.
Dealer-FX has launched a host of dealer-focused initiatives and a mobile check-in application to help them manage physical distancing protocols for their employees and customers. “Given how this pandemic has disrupted the automotive industry, our team has dedicated significant time …
Martins Industries recently donated 5,000 safety masks to the city of Farnham, Que., to be distributed among municipal employees and organizations that provide essential services to people in the surrounding areas. The company designs and manufacturers tire equipment to store, …
Orlando-based company Beep is using its self-driving shuttle service to make special deliveries to COVID-19 frontline medical workers at the VA Medical Center located in Lake Nona. The company partnered with the community and the Park Pizza & Brewing Company …
BMO’s Bank of Montreal Automotive Finance department released temporary new processes meant to help dealers reduce the number of physical touch-points with their customers. What that means is that, effective immediately, the bank is accepting completed, signed and scanned Conditional …
SERTI has appointed two people to new director positions within the company. Martin Levac has been named Director of Operations for Support and Installations. He started working with the company in the dealership support department in 1999, and moved into …
Eligible dealerships and other businesses will be able to apply for the Canada Employment Wage Subsidy (CEWS) starting on April 27. Dealerships interested in applying can find more information on the Government of Canada website here. Application methods include the …
John White, National Director of Business Development at First Canadian Financial Group, discusses how his organization is adapting to the pandemic and serving dealerships.
