CRM and DMS providers say dealers are tired of multiple platforms. They want better integration, better data, and tools that will allow them to offer a better customer experience. When it comes to dealer demands, CRM and DMS providers can …
Why investing in an electric future is a “now” conversation, and what dealers can do to prepare for spring selling. The federal government has an ambitious goal: it wants all new light-duty vehicles sold to be zero-emission by 2035, which …
Several years ago, Bradley W. Lane, Associate Professor in the Urban Planning Program of Public Affairs & Administration at The University of Kansas, wrote an article reviewing a piece of research around what makes vehicle owners ditch the EVs they …
Electric vehicles, OEM/Dealer relations and economic outlook tackled during online CADA Summit. Because of the on-going COVID-19 virus and limits placed on attendance for indoor events, the Canadian Automobile Dealers Association (CADA) went online again with its 2022 CADA Summit, …
Dealers discuss key challenges with supply shortages and their ripple effects, while also exploring how they are adapting to the situation. In 2021, a dealer in Quebec City summed up the new and used vehicle inventory shortage in two words: …
Omicron, supply shortages and politics are dampening the outlook for new vehicle sales The Canadian automotive industry began 2002 much as it did in 2021—wondering how much longer the COVID virus will impact global supply issues, in particular the production …
We reached out to two companies to answer this question and better understand both the dealer’s needs, and the customer’s. When CDK Global hosted its inaugural industry conference known as CDK Connect virtually this year, Brendan Dougherty, Director of Product …
Dealers from across Canada continue to do what they do best: remain resilient in the face of difficult situations, and continue to give back to those in need. While 2021 brought looser pandemic-related restrictions for many dealerships across Canada, global …
Developments in personal security for your dealership. This summer, Senior Vice President of Marsh Canada Christopher Nadolny observed an uptick in dealership theft. He was not able to pinpoint the exact cause of this increase, but the company did narrow …
Developments in automotive industry cyber attacks. Of the many types of cyber attacks that exist globally, 2021 is perhaps the year that ransomware stepped into the forefront of everyone’s mind, according to Bob Maley, Chief Security Officer at Black Kite. …
Canadian auto dealer connects with two experts to better understand which areas auto retailers should focus on for their digital investments, and why. “Digital” requires investments in many areas, so it may sound all too familiar when an industry expert …
(Read more about the 2021 CADA Laureates here…) AMBASSADORSHIP For extraordinary service to the community and the industry Jean Sébastien Thibeault Jean-Roch Thibeault Group, Baie-Saint-Paul, QC Advice to others: First of all, they must be determined, have the willpower, …
