The Toyota RAV4 has taken the top spot in Équité Association’s annual Top 10 Most Stolen Vehicles list for 2024 for Canada. They said the results underscore the ever-evolving tactics of organized crime. The 2021 Toyota RAV4 is new to the top …
Cox Automotive’s chief economist since 2017, Jonathan Smoke, has been named executive vice president and chief strategy officer, the company recently announced. Smoke takes over the role from Amy Mills, who will be retiring at the end of the year …
Canadian startup leverages deep dealer experience and association partnerships to deliver “agentic AI” tailored to each rooftop’s operations A new name is emerging on the Canadian dealer technology scene. FliteHouse, headquartered in London and Toronto, Ont., is an artificial intelligence …
KPI Dealer Solutions brings dealership know-how to boost performance and drive adoption of tools and processes KPI Dealer Solutions’ mission is to help dealerships strengthen operations by working directly with managers and staff to close process and performance gaps, train …
CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …
For the first time, DesRosiers Automotive Consultants (DAC) has produced a clear profile of the used vehicles that moved from Canada into the United States in 2024. This includes volumes, brand distribution and vehicle age. The data, published in the …
U.S. dealerships are losing service customers at a steady pace, even as demand for repairs continues to rise. According to Cox Automotive’s 2025 Service Industry Study, dealers have lost 12 per cent of service visits to independent competitors since 2018, …
Auto Shield has appointed longtime automotive executive Scott Ashby as Senior Vice-President of Operations, marking a key leadership addition as the company continues its national expansion and digital transformation. The Oakville-based provider of protection products and claims administration solutions said …
Keyloop has been confirmed as the first official Technology Partner and a Platinum Sponsor of the 2025 Western Canadian Dealer Summit (WCDS), set to take place later this week. The annual summit brings together retailers, manufacturers, and technology providers from …
Carfluent has added a French language option to its dealership website platform, expanding access for French-speaking consumers in Canada and the United States. The new capability follows the company’s earlier rollout of Spanish-translated websites and is part of its ongoing …
Canadian Black Book’s Used Vehicle Retention Index edged down in October, falling to 137.0 points from 138.0 in September. The index remains 0.8 per cent higher than the same month last year. David Robins, senior manager and head of Canadian …
U.S. retail vehicle sales fell 6 per cent year-over-year in October as electric vehicle demand declined sharply following the expiration of federal tax credits, according to Urban Science. Battery-electric vehicle (BEV) and plug-in hybrid electric vehicle (PHEV) sales were the …
