Before you consider inviting millennials over, make sure you’ve built a fast, transparent and next generation digital website. Much ado is made about millennials —those born between the years 1980 and 2000 — and how their consumer patterns and expectations …
Next-generation dealership management systems can provide auto retailers with a number of benefits, and can ultimately help them save money Any automotive dealership that is looking to break free of the status quo has already invested in a dealership management …
The auto retail experience is changing but dealers who embrace it will adapt There is little doubt that 2019 will be a year in which new or developing technologies and innovation will continue to emerge, offering new car dealerships the …
More dealerships are responding to the customer demand for an improved car buying experience Technology and innovation in the auto industry have advanced by leaps and bounds in recent years, all of which has contributed to improved safety, performance and …
Catering to their needs by increasing the digital and personalized aspect of the sales process, while also optimizing for mobile, will benefit more than just the customer Since the introduction of the automobile more than a century ago, automakers and …
Consumer expectations are rising and technology will help dealers meet the demand. Technology and innovation are re-shaping the automotive sector and it should come as no surprise that the nature of retail automotive sales is changing at an equally rapid …
In today’s incredibly fast-paced market, the automotive industry understands the importance of spending resources wisely and focusing on areas with bottom-line impact, and it knows that customer loyalty is one of the keys to success. Common wisdom and strong empirical …
New websites and programs are targeting auto retail industry A dealership is only as strong as its people. From sales people to service technicians, hiring the right employees can be a challenging process, one that requires an investment in time …
Lots of new features and reasons to celebrate the industry Western Canada’s biggest celebration of the automobile, the Vancouver International Auto Show, is happening March 28 to April 1 at the Vancouver Convention Centre West, bringing over 400 new vehicles …
As digital world expands, fewer customers will be visiting The demise of traditional brick-and-mortar stores is a story consumers are becoming all too familiar with. Online shopping continues to grow annually, and traditional sectors like the auto dealership industry are …
Ignore this tech-savvy group at your peril: they are big customers Over the past several years, there has been much speculation about how millennials will affect and change the auto industry. Today, young people looking to purchase vehicles use a …
Serving auto dealers from coast to coast to coast One of the greatest pleasures working in the auto industry is witnessing the industry’s growth first-hand and seeing how far the industry has developed over the years. To a large extent, …
