Dealers can’t control external forces but they can improve their internal processes and support their people In early March, I was having lunch with a good friend of mine, a senior leader at a Canadian subsidiary of a global car …
Selling more EVs starts with believing in the product As someone who has lived it, I completely understand the roller coaster journey EVs have been for car dealerships. When customers wanted them, the manufacturers couldn’t get enough product into showrooms, …
Georgian College is helping train the next generation of leaders our industry will need Earlier this year, I embarked on a teaching career at Georgian College’s Automotive Business School of Canada (ASBC). As someone who has been an operator in …
Canadian auto dealer’s newest columnist Bruce Duguay attended his first CADA Summit. The sold-out event featured record dealer and overall attendance, and arrived at a time when dealers were really eager to gather and chat, as we hear from …
In the second of our two-part series, we present an Insider’s View of how to get the best results from a Performance Group Last issue, I gave you a glimpse into the very first Performance Group I ever attended and some …
In the first of our two-part series, we present an Insider’s View of how to get the best results from a Performance Group The first time I attended a Performance Group, or 20 Group as they are sometimes called, I …
Canadian auto dealer is proud to introduce our newest columnist, Bruce Duguay, who will offer his observations on our industry based on decades of auto retail experience in senior leadership roles I remember opening an issue of Canadian auto dealer …
