In its latest COVID-19 Automotive Market update, Canadian Black Book reveals its retention index declined an additional 3.20 points in May (close to April’s record decline), thanks in large part to lower consumer confidence and high levels of market uncertainty. …
Digital Air Strike COO Erica Sietsma discusses what the company is doing to help dealers on the digital front, to boost sales, including leveraging social media platforms like Facebook. She also talks about the COVID-19 face scarf they created …
Human Resources practices and policies are one of the many areas that have been impacted by the COVID-19 pandemic, and those changes will be felt for many years to come. Data from the Human Resources Professional Association (HRPA) COVID-19 member …
The numbers are in for the U.S.: Recent data for May shows that new car sales, although still down year-over-year, are on the path to a slow recovery. “We can safely say that April was the bottom for auto sales …
Toyota donated a 2009 Formula One (TF109) car to a charity auction so the proceeds can go towards COVID-19 relief. “RM Sotheby’s hasn’t provided a pre-auction estimate, but we wouldn’t be surprised if bidding crosses the seven-digit mark, especially considering …
Walmart is closing its retail Tire, Lube and Express businesses across Canada amid COVID-19, to boost online growth and to continue to deliver its core business — such as food, consumables, health and wellness, fashion, and general merchandise. However, the …
If Britain leaves the European Union without a trade deal, Nissan’s car manufacturing plant in Sunderland, England will become “unsustainable”, according to the OEM’s global chief operating head, Ashwani Gupta. “You know we are the number one carmaker in the …
General Motors CEO Mary Barra, Ford CEO Jim Hackett and Chairman Bill Ford delivered messages of unity and inclusion to their employees in response to social upheaval in the U.S. (and protests abroad) regarding the death of George Floyd. “As …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
As the pandemic unfolded, Ontario dealerships were looking for clearer guidance on how to operate. COVID-19 has brought with it profound impact on individuals and businesses alike. Unemployment figures released in Canada as I write this column have risen to …
When things get back on track, your customers will expect a much different experience. Are you ready? At times like these, we often look to something more fundamental to help us get back on track. The actions taken to mitigate …
Government regulations and chasing credits leads to electric vehicle haves and have nots in different parts of Canada. The “post-COVID” reality of car dealerships will be substantially altered from what it was just months ago. And one difference has nothing …
