RAPID RTC launched a new omni-channel platform with integrated chat, voice, and one- or two-way video to help bring dealers and online shoppers together. Known as RAPID RTC Live Dealer, the platform offers sales staff the ability to communicate and …
Additional help is on the way for automotive retailers, as the Canadian Chamber of Commerce launched a new, government-funded program on May 25 that aims to help small- to medium-sized businesses, not-for-profit organizations, and charities. The Business Resilience Service (BRS), …
iA Financial Group is reorganizing the management of two business units and is moving Sean O’Brien into the position of Executive Vice-President of Wealth Management, as a result of the changes. The company made the announcement in May and the …
Michael Carmichael, President & CEO of UpAuto, talks about the measures his dealerships have implemented due to COVID-19, and offers his take on the push to add more and more digital tools.
CADA Laureate award-winners from all three categories are offering ideas, insights and advice on the COVID-19 pandemic and its impact on the dealership world, through inspirational videos that have been published on the CADA Laureate website. The initiative comes from …
Toyota, Nissan and Honda are gradually restarting operations in Mexico as the nation begins easing some restrictions towards a broader economic reopening. “Mexican officials in mid-May said the automotive industry could exit the coronavirus lockdown before June 1 if approved …
COVID-19 is the latest obstacle for autonomous cars and ride-sharing to move forward. Ford Motor Company has postponed the commercial deployment of its autonomous vehicles by a year, and Waymo temporarily suspended on-road testing and ride-hailing in Arizona. Uber and …
General Motors and Ford are the latest victims of the U.S. auto industry’s bumpy reopening. GM has now delayed the start of its second production shifts at two pickup plants, due in part to parts shortages coming from Mexico. The …
Chris Schulthies, President of Wye Management and expert sales and management trainer, talks about the changes dealerships can expect to see post-pandemic in sales, online showrooms, F&I offices, and pre-owned sales. Many of the changes are taking place in real-time, …
General Motors has agreed to “negotiate in good faith” over compensation offers to dealers in Australia for the shutdown of its Holden brand. The move comes after the Australian Competition and Consumer Commission intervened. The ACCC said it was “preparing …
The 2020 New York International Auto Show has been officially cancelled after the event was postponed to August. The event location, the Jacob K. Javits Convention Center, is being used as a field hospital for COVID-19 patients and remains as …
Auto industry players are calling for the U.K. to allow auto dealerships to reopen “as a matter of urgency”, and says the Treasury is losing millions of pounds every day they remain closed. “Classed as non-essential retailers, the earliest date …
