Nathan MacKenzie, Director of Strategic Initiatives and Partnerships at Kimoby (left), and Scott Worthington, Vice President of Product Management at Reynolds (right).
Reynolds and Reynolds recently announced a partnership with Kimoby, a North American software company known for its Dealership Engagement System, that optimizes customer interactions to create great experiences, build loyalty, and drive revenue growth.
In a news release, Reynolds said the companies are collaborating to provide dealerships in Quebec with access to an electronic payment processing solution that their customers can use both in-store or online. As an example, Reynolds’ customers in Quebec will be able to satisfy payments for Service Invoicing in French through Kimoby Pay.
“We’re excited to partner with Kimoby and look forward to helping our dealers in the province with payment processing,” said Scott Worthington, Vice President of Product Management at Reynolds, in a statement. “Kimoby’s ability to integrate French into the payment process will help our customers in Quebec continue to maximize their potential.”
As for Kimoby, its Director of Strategic Initiatives and Partnerships, Nathan MacKenzie, highlighted the importance of a convenient and streamlined experience for customers.
“As digital experiences with brands become more personalized, customers say their satisfaction grows. That’s why it’s vital to be able to provide service customers with a modern method for paying for maintenance and repairs,” he said in a statement.
Reynolds added that the partnership helps all dealers be EMV compliant, reduce transposition errors, improve reconciliation processes, and create “a retail experience similar to other large retailers” with the use of automatic email notifications.
“Thanks to this partnership, Reynolds customers have the option to meet the needs and expectations of their own customers,” said Worthington.
