Canadian auto dealer editor Todd Phillips interviews Richard Trevisan, Brand Director at Genesis Motors Canada, on how the company continues to innovate and improve its customer experience. Trevisan says the company continued to remain “open” during the pandemic since it was already selling vehicles fully online. Trevisan says the next step for the brand is opening physical brand experience centres in Canada.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
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