Canadian auto dealer editor Todd Phillips speaks with Drew Harden, Manager, Research & Insights, CARFAX Canada about insights and research findings on the type of service experience Canadians want from their dealerships right now. Dealerships that can provide guaranteed appointment times, personal service advisors, and full service records can lead to happy customers.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
A Canadian used-vehicle retailer is introducing battery health data on its electric-vehicle listings, a move aimed at addressing one of the biggest unknowns for EV shoppers. Carnex said it has become the first Canadian dealer to display verified battery health …
It was a night to celebrate all that is amazing about Canada’s automotive industry during VIP night at the Canadian International AutoShow and at a host of pre- and post-VIP cocktail parties and soirees. Our team attended several events and …
Canadian shoppers of new vehicles who are “very likely” or “somewhat likely” to consider buying an electric vehicle as their next car make up 28% of consumers surveyed in J.D. Power’s 2025 Canada Electric Vehicle Consideration (EVC) Study — a …
Dealers trying to make sense of an unpredictable economic and political environment are gathered in Toronto today for the sold-out CADA Summit, which features a mix of high-profile keynote speakers, panel discussions, and sessions exploring the current and near-term outlook …
Cox Automotive is projecting U.S. new-vehicle sales will ease in 2026 after a stronger-than-expected 2025, as affordability pressures and policy uncertainty keep the market uneven. In its 2026 automotive industry outlook released this week, Cox forecasts 15.8 million new-vehicle sales …
J.D. Power has picked up small signs of increased consumer confidence when it comes to fully automated self-driving vehicles. In its recently released 2024 U.S. Mobility Confidence Index (MCI) Study, the company said the slight uptick comes after a two-year …