Exclusive USMCA video interviews: Chuck Seguin
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
The AI revolution is a cultural revolution: a playbook for Canadian dealers While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war. Internally, 68 per cent of frontline staff worry about job displacement. …
Dealer feedback, added support and measurable time savings are shaping the next phase. One dealership health and safety leader says CADA 360 Drive HR has given back 35 per cent of their time. Another says the system provided every answer needed when a …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …
An Artificial Intelligence tsunami is on the way. The people that understand how to use the power behind it are going to have a new lease on their careers. The depth of value offered by artificial intelligence to a dealership’s …
Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.” It’s a statistic designed to grab your attention, and it works. It fuels …