Exclusive USMCA video interviews: Chuck Seguin
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
The AI revolution is a cultural revolution: a playbook for Canadian dealers While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war. Internally, 68 per cent of frontline staff worry about job displacement. …
Where the future of auto retail connects The NADA Show 2026 returns to Las Vegas, February 3–6 (Tuesday–Friday), bringing together dealers, manufacturers, and industry partners from around the world to explore the ideas and innovations shaping the future of automotive …
360.Agency gives dealers a 360° view of their customers Quebec-based 360.Agency says it doesn’t only offer car dealers websites and digital retailing tools. Instead, it provides them a digital ecosystem to help them modernize the entire car buying journey for …
Dealer feedback, added support and measurable time savings are shaping the next phase. One dealership health and safety leader says CADA 360 Drive HR has given back 35 per cent of their time. Another says the system provided every answer needed when a …
Image factory programs evolve, but sticking points remain Auto makers are forever adjusting their factory image programs to address evolving trends, with the latest inspirations coming from electric vehicles, digital retailing, and the eternal quest for a better customer experience. Where …
Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …