Mitsubishi Motor Sales of Canada, Inc. announced new online service appointment scheduling tools within all of their English and French dealer websites in Canada.
These tools, from Dealer-FX Group, Inc. allow Mitsubishi Canada customers to request service appointments online or from their web-enabled mobile device. It also gives them the ability to review vehicle-specific maintenance requirements for each service interval.
“We are excited to provide customers with an effective, consistent and vehicle-specific method of requesting and reviewing maintenance for their Mitsubishi vehicle,” said Paul Simmonds, Director, Aftersales for Mitsubishi Motor Sales of Canada Inc. “Dealer-FX has been an excellent partner for us in making this technology available to our dealerships and their customers.”
“The implementation of the Online Appointment Service Scheduling feature is another element of the Integrated Service Retention Program we have developed for Mitsubishi Motor Sales of Canada, Inc.,” said Gary Kalk, President and CEO of Dealer-FX Group, Inc. “The convenience of scheduling maintenance online that is specific to your vehicle is an essential component to creating and promoting a great customer experience.”
Canadian Mitsubishi customers will be able to use this feature effective immediately.
