Better training for your dealership’s F&I teams can improve the department’s profitability — and boost employee retention. For dealers, the outcomes of customer discussions in their business offices — whether online or in person — have a direct impact on their dealership’s …
The aftermarket is attempting to grow their business, but couched in consumer protection language. The issue of “Right to Repair” has been more visible of late for a variety of reasons not the least of which was the passage of …
In every small and large town across Canada, where there’s a need, you’ll find a dealer making a difference. Whether it’s providing financial assistance, volunteer support or assistance to a charity, organization or association, Canadian dealers are always willing to …
Ok, I’ll say it right up front: I would not call Lake Louise, Alberta, a city. It is, however, a great spot for a dealer conference. A significant chunk of the dealer community clearly agrees, based on the record attendance …
Dealers can expect similar demand for new and used vehicles in the months ahead. As we near the end of the year, it is clear that used vehicles remain the go-to option for many consumers. And yet, new vehicle inventory …
The new Chair of the Canadian Automobile Dealers Association is a fourth generation car dealer, helping oversee a network of dealerships that also includes the fifth generation that are hard at work serving their customers across Newfoundland and Labrador. Jonathan …
Garage insurance programs adapt to cover new types of risks and perils dealers now face. Dealers have enough to worry about today. Changing consumer expectations, managing relations with their OEMs, growing new and used vehicle sales and keeping their teams …
Is there even a new normal in the dealership world or is the business just in constant evolution? Often when I speak with folks from auto retail, I often get the question “when do you think things will be back …
Focus on mastering basic rules of business to improve your bottom line. The following four rules of business can act as a template for charting and planning overall performance improvement for your variable and fixed operation. As a dealer principal …
The automotive forecast in the United States for the month of December, in terms of total new vehicle sales that include both retail and non-retail transactions, is expected to reach 1,396,700 units, according to a joint forecast from J.D. Power …
U.S.-based e-mobility solutions company eBliss Global has hired auto industry veteran Dave Boyle to help bring the company’s Always Brand e-bikes to dealerships. In a previous Canadian auto dealer news we discussed that eBliss Global had partnered with Pretra Automotive Products, …
Kelley Blue Book has revealed its list of 10 Best Used All-Wheel-Drive Vehicles Under $20,000 for 2023. The 2018 Subaru Outback tops the list, thanks in part to its standard AWD and interior space, but also due to a more refined …
