Todd Bourgon, Exec. Director, Trillium Automobile Dealers Association discusses the pain points dealers are facing, helping move governments to enable full e-commerce, and recognizing suppliers for supporting dealers. Bourgon says national and provincial dealer associations are working more closely than …
Brian Murphy, VP, Research & Analytics at Canadian Black Book, explores recession scenarios and talks about the economy, short- and long-term projections, new and used vehicles, and residual values.
Christy Fines, GM, Barrie Chrysler/400 Chrysler discusses how her dealerships are adapting protocols for the pandemic and beyond, staying in contact with her team with social media and other technology, and trying to stay close to customers in a post-pandemic …
Farid Ahmad, President and Founder at Dealer Solutions Mergers and Acquisitions, reviews the buy-sell situation in Canada amid COVID-19, and offers suggestions to dealers still looking to buy or sell their dealership this year or in 2021. (Source: Canadian auto …
Dealer Bob Verwey, President/Sheriff, Owasco, offers a fleet of RVs to help frontline health workers in his region, and discusses how hard it was for him to have to lay off members of his dealership family. Verwey has already adapted …
Can a dealership unilaterally close its doors during the novel coronavirus pandemic? John Yiokaris, Partner, Commercial Group, SOTOS, explores this topic — including laws, OEM agreements, and suggestions for dealers to consider. (Source: Canadian auto dealer) Read the original story…
Steve Chipman, President & CEO at Birchwood Automotive Group discusses how his company’s group of 22 dealerships has adapted to the pandemic, including a Buy at Home program with rebates, payment deferrals and contact-less delivery. Chipman says he keeps in …
Andrew Tai, CEO of Motoinsight, says his team has been busy working with dealer clients on implementing digital retailing and adapting to the pandemic. Tai, a longtime advocate for digital retailing and improving the online experience for dealership guests, says …
J.D. Ney, Director, J.D. Power Canada, discusses how dealers are adapting to the pandemic. He says an OEM and dealer’s digital presence is more important than ever before. His organization will be conducting new research on consumer buying trends.
Niel Hiscox, Publisher, Canadian auto dealer and Chuck Seguin, President of Seguin Advisory Services explore issues facing the auto retail sector in the midst of the COVID-19 pandemic.
Alex Baum, Dealer Principal at Cochrane Toyota, discusses how he’s keeping his dealership operating during the pandemic, including doing some facility improvements and investing in training for his team. Dealers are resilient and will get through this, he says.
It’s not business as usual for Jim Williamson, Dealer Principal, Williamson Chrysler, Dodge, Jeep Ram. He has a small staff in place to service customer vehicles as needed, but has otherwise suspended operations other than on a request basis. Williamson …
