Dealers investing in new technology may be overlooking a more important opportunity: getting better results from the systems they already have. According to Cox Automotive’s 2026 Dealer Success Study, U.S. franchised dealerships that primarily base decisions on data rather than …
Despite an ongoing trade war, Canadian used vehicles are continuing to cross the border into the United States in substantial numbers, maintaining pressure on an already constrained domestic supply. New data from DesRosiers Automotive Consultants (DAC) shows that U.S. imports …
Adapted from Affaires automobiles Extended warranty provider KM+ is seeking a bigger role inside dealerships, moving beyond protection products into remote F&I support, customer follow-up and AI-assisted coaching. The Quebec-based company has also been building its Ontario business, with employees …
Canadian auto dealer Senior Editor Todd Phillips interviews Gerald Wood, President of the Motor Dealers Association of Alberta about the upcoming Western Canadian Dealer Summit Nov. 12-15 in Banff, Alberta. More information is available here.
A new documentary being developed by three Canadian filmmakers will examine the rapid evolution of China’s automotive industry, a topic of growing interest as dealers consider the potential arrival of Chinese brands in Canada. The working title is Driven: Inside …
Quebec dealers now have a wider audience for their wholesale inventory, following EBlock’s decision to connect its Montreal auction facility directly to its national marketplace. EBlock announced on Nov. 3 that its LiveLanes technology is now operating in Montreal, replacing …
Artificial intelligence is moving further into automotive retail, but the systems supporting it do not necessarily speak the same language. A new industry initiative wants to change that. U.S.-based Open Auto announced its launch on Oct. 21, with plans to …
American consumers may be feeling less confident about the economy, but that has not stopped the U.S. new-vehicle market from maintaining its momentum. According to Cox Automotive’s October forecast, released Oct. 27, new-vehicle sales are expected to reach a seasonally …
Most Canadian car buyers aren’t purchasing the vehicle they originally planned to buy, creating opportunities for dealerships to influence decisions as shoppers reconsider their options. According to AutoTrader’s 2026 Path to Purchase Report, 69 per cent of new-vehicle purchasers and …
Dealership websites may be loading faster, but many still struggle to respond when shoppers start clicking, tapping and scrolling. A new study from Overfuel found that just 2.9 per cent of websites operated by North America’s largest dealership groups passed …
Investing in artificial intelligence is one thing. Making sure it delivers results across dealership operations is another, particularly when existing systems cannot easily share information. That challenge was highlighted in a recent article from Cox Automotive, which examined a discussion …
Used-vehicle values are falling faster in Canada, with the latest wholesale market results showing broader declines across every vehicle segment. According to Canadian Black Book’s (CBB) Market Insights report, wholesale prices declined 0.40 per cent for the week ending October …
