Genesis Canada is illustrating its commitment to offering customers luxury experiences by partnering with Forbes Travel Guide. The new Genesis Retail Experience Centre team members will have the benefit of the world-class customer service training through Forbes Travel Guide as …
Some people slide into retirement and are never heard from again, but others remain active following the pursuits and passions that motivated them during their careers. Rick Gauthier, who in 2016 retired as President & CEO of the Canadian Automobile …
When the opportunity came to acquire a new brand and it fit into his company’s profile of owning stores in rural markets, UpAuto President/Chief Executive Officer Michael Carmichael jumped at the opportunity to acquire Hanover Honda. It was presented to …
The rise in new car prices shows no sign of slowing down, despite a slight increase in supply of new vehicles to the market, according to the newest report from Kelley Blue Book. August prices average transaction prices (ATP) at …
Canadian auto dealer‘s Senior Editor Todd Phillips talks with J.D. Ney, automotive practice lead at J.D. Power Canada about the findings of this year’s Canada Customer Service Index Study that measures the consumer experience at dealerships. Who’s on top, who’s …
The Kot Auto Group is expanding both their brand portfolio, as well as their footprint on Vancouver Island, with the recent acquisition of Woodgrove Chrysler in Nanaimo, a new and used Chrysler, Jeep, Dodge Ram dealership and service department. This …
After meeting the closing requirements of Canadian regulatory clearance, the merger of Groupe Touchette Inc. and National Tire Distributors (NTD) has been finalized. Groupe Touchette currently operates over 900 Canadian retail locations operating under provincial and national brands namely Tirecraft, …
Helping to build the workforce of the future, George Brown College recently announced the creation of its Electric Vehicle Technician (EV) Certificate Program, “offering automobile mechanics and technicians, as well as electricians and other tradespeople, the opportunity to upgrade their …
The Canadian used wholesale auto market continued its slow and slight slump, while remaining near record high valuations. This week is down -0.33%, quite a bit more than the 2017-2019 average, which was -0.24%, according to Canadian Black Book. The …
While August’s new-vehicle sales experienced a modest year-over-year increase south of the border, that glimmer of recovery has yet to be seen here in Canada. Estimated Canadian sales of 126,534 units in August were down 13.9% from the same month …
iA Dealer Services has expanded their business by becoming the administrator of the Hyundai and Genesis Extended Protection Programs. The programs fully integrate all branded products, including extended warranties, replacement insurance, guaranteed asset and payment protection programs together with …
In an effort to study and expand access to electric vehicles and how and where people charge them, Parks Associates research has released the results of a consumer survey that reports that unsurprisingly, most people charge their EVs at their …
