Customer service satisfaction among owners of BEVs is 42 points lower than among owners of internal combustion engine (ICE) vehicles,according to the J.D. Power 2023 U.S. Customer Service Index (CSI) Study, released Thursday. This is contributing to a negative effect …
In honour of International Women’s Day, we decided to take a look at young women entering the auto industry, so we reached out to one of the largest automotive education institutions in BC. Jacqueline Craig is the coordinator for the …
Canadian auto dealer senior editor Todd Phillips interviews Kevin Hurdis, GM, Superior Hyundai and Todd Bourgon, Exec. Director, TADA about the association’s Foreign Worker Program that is bringing skilled technicians from overseas to Ontario dealerships. Hurdis says he has no …
Prince Edward Island has created new legislation to allow residents to purchase electric vehicles anywhere in Atlantic Canada and still receive incentives, which one EV expert said should help dealers in neighbouring provinces. Jérémie Bernardin, President of the Electric Vehicle …
Though the 2023 BC Budget is ostensibly focused on “affordability”, it leaves a lot to be desired when it comes to increasing affordability for workers and families that rely on automobiles for their work and daily life, according to NCDA …
Dealer Solutions Mergers and Acquisitions (DSMA) has just entered into a dealer network development services agreement with Vicinity Motor Corporation, a North American supplier of commercial electric vehicles. The purpose of the agreement is to “enhance North American market penetration …
The automotive industry has long been run by men, but that doesn’t mean that women can’t find success in it. In honour of International Women’s Month, we spoke to some dynamic women in the industry who are making their mark. …
Kristina Covello-Garcia is proof of how to manage school, career and family life. The National Manager Marketing Communications for Hyundai Canada returned to school in January 2021 to do her Masters of Business Administration, more than 15 years since she …
Is the glass half-full or half-empty? That is the question prompted by February’s new-vehicle sales numbers in Canada. Sales of 103,771 vehicles, as estimated by DesRosiers Automotive consultants, were up by 5.1% from February of last year. Following a 7.5% …
The Ontario automotive industry lost a fierce advocate for car dealers with the recent passing of Robert (Bob) Pierce, who lost a seven-year battle with multiple myeloma. He was 69. Pierce had been Director of Member Services of the Used …
In what is either the best, or worst news possible for carpoolers and roadtrippers, the multi-media company Stingray has entered into a global deal with Harman, a connected technologies company for automotive, consumer and enterprise markets, and CARIAD, Volkswagen Group’s …
Subarus are exceptionally safe, according to experts at the Automobile Journalists Association of Canada (AJAC), as well as the Insurance Institute of Highway Safety (IIHS). The OEM was recently recognized by AJAC for the “Best Safety Innovation” for the new …
