Niel Hiscox, Publisher, Canadian auto dealer and Chuck Seguin, President of Seguin Advisory Services explore issues facing the auto retail sector in the midst of the COVID-19 pandemic.
Alex Baum, Dealer Principal at Cochrane Toyota, discusses how he’s keeping his dealership operating during the pandemic, including doing some facility improvements and investing in training for his team. Dealers are resilient and will get through this, he says.
Dealers, suppliers and industry analysts have provided thoughts, solutions and predictions in webinars amid COVID-19. Ali Fawaz of Reputation.com, said: “The digital retailing experience should allow shoppers to build a deal online that reflects a realistic buying scenario.” And Cox …
It’s not business as usual for Jim Williamson, Dealer Principal, Williamson Chrysler, Dodge, Jeep Ram. He has a small staff in place to service customer vehicles as needed, but has otherwise suspended operations other than on a request basis. Williamson …
The car care cleaning industry has experienced an increase in sales, as enthusiasts use the COVID-19 lockdown period in Australia to detail their vehicle. According to Alex Morrison, Marketing Manager at MotorActive, car enthusiasts will keep their cars clean no …
Of the many developments that have occured since the COVID-19 outbreak in North America — last week U.S. President Donald Trump invoked the Defense Production Act to force companies like General Motors to produce ventilators. GM is also borrowing money …
Tim Reuss, President & CEO, Canadian Automobile Dealers Association (CADA), updates dealers on the association’s COVID‑19 response, resources for dealers and what the association is doing behind the scenes to ensure dealer interests are being served. Reuss talks about five …
The nascent hope of some stability returning to the Canadian auto market, based on the January and February results, was overwhelmed by COVID-19’s arrival in Canada in March and the unprecedented consequences that followed in its wake. With much of …
Susan Gubasta, President & CEO of Mississauga Toyota talks to us from her office inside her closed dealership. She shares how she communicates with her team to keep them engaged, and how her team is adapting the dealership to be …
In response to the ongoing COVID-19 situation, CADA announced in March a plan to provide premium relief for dealerships participating in its CADA 360 Employee Benefits program. “CADA 360 wants to ensure that employee benefits coverage is maintained during these …
J.D. Power has released its 2020 Canada Manufacturer Website Evaluation Study, revealing that Canadian consumers strongly rely on OEM websites when making car-buying decisions — and that the first point of contact will be very important. “The majority of shoppers …
Jason Dale, Exec. Director of the Automotive Business School of Canada (ABSC) talks about how the college is adapting to providing education during the pandemic, the impact on students and faculty, and what this means for dealer education programs like …
