Exploring the tools available to a dealership are key aspects of retaining customers As we make our way through the early months of 2023, the new automobile sector continues to face significant challenges—that primarily come in the form of supply …
Report on state of zero emission vehicle sales lacks context The New Car Dealers Association of BC (NCDA) seriously considers research that may help illustrate or inform the significant challenges the sector has faced over the last two years. These …
Despite continuing challenges, there are encouraging indicators for the coming year As we move into the initial months of 2023, the auto sector continues to face significant supply chain issues which, in turn, have impacted inventory on many new car …
How the industry must learn to adapt to the world, post-pandemic In many respects, our industry has experienced Groundhog Day for the past three years —with one challenge after another—collectively impacting our ability to meet customer demand for new vehicle …
Every level of government faces the difficult challenge of finding the resources required to fund the many needs and wants that society demands of them. However, governments must always be mindful that there is only one taxpayer. They don’t differentiate …
Ongoing challenges require careful communication with consumers Whether you’re a salesperson, sales manager, or general manager, working at a dealership has many challenges that have become common over the past two years. In some respects, it may seem like Groundhog …
Honest and timely communication with consumers is necessary in the face of current inventory challenges There is no doubt that new car dealers in every region of the country continue to experience significant challenges as a result of the pandemic, …
It’s not about headlines and catchphrases. It’s about business success Fostering a diverse and welcoming dealership environment not only ensures that the entire team feels seen and heard, but it can also offer many other benefits for the business that …
Global disruptions pose many challenges, but dealerships have to continue to adapt Two years into a pandemic that continues to surprise and disrupt the world, the auto industry, like so many others, is grappling with a host of complex challenges …
Consider a software that supports things like online scheduling, check-in, self-service check-in, and mobile payments. Mastering the digital marketing landscape as a new car dealer is slowly becoming a necessary reality for everyone in the industry, as this is one …
Get more value from your leads by capturing the right consumers, the right way. As dealerships around the nation have learned to adapt and pivot due to the challenges imposed by COVID-19, there are many learnings that will likely persist …
Digital retailing and predictive analytics and tools can help improve your digital strategy. The automotive industry is one that has gradually adopted digital innovations as part of our retail environment. However, if our experiences with the pandemic have underlined anything, …
