A new report by Trader shows that 97% of consumers consider their vehicle purchase to be among the most important purchases in their life. So what should automotive retailers focus on to ensure the consumer experience is top-notch? The information …
Fleet registrations made up 16.7% of all new light vehicle registrations in 2020 in Canada—down from 21.5% in 2019, according to DesRosiers Automotive Consultants (DAC). The news may be of interest to automotive retailers following the movement in the fleet …
The pandemic has disrupted a number of ways people do business—one of them being how dealerships offer F&I options to customers, according to an industry survey from Protective Asset Protection. In March 2021, the company commissioned an online survey and …
The 17th annual CXAUTO2021 Summit Series is launching three live virtual events from June 15-17, 2021 to help inspire the automotive industry around providing exceptional customer experiences and evolve omnichannel shopping, buying, and aftercare processes for consumers. The CX Strategy …
Used vehicle wholesale prices in Canada are up an overall 0.32% for the week ending June 4, 2021 compared to a 0.20% increase last week, according to Canadian Black Book. “The Canadian wholesale market strengthened further this week,” said CBB. …
KAR Global unit AFC launched a flexible alternative to traditional fixed-duration floorpan solutions through its Daily Tab product, which may be particularly useful for dealerships in both Canada and the United States anticipating fast-turning vehicles. “Daily Tab is a simple …
The fully electric Porsche Taycan will be hosted on peer-to-peer car sharing platform Turo throughout June in Montreal, Que., as part of a collaborative project with Porsche Cars Canada. The automaker said the vehicles will be available for booking exclusively …
Canadian Black Book’s used vehicle retention index for May 2021 reached 123.6 points—up 2.3 points from the previous all-time record in April, which reached 121.3 index points. CBB said the new record represents the eleventh consecutive month of increases, and …
Kia Canada is launching an “EV Experience Centre” in the heart of downtown Vancouver, B.C., so consumers can learn about the different types of electrified vehicles, including chargers, government incentives, and the benefits of driving an EV. “Making the transition …
Canadian auto sales of 153,761 new units in May 2021, as estimated by DesRosiers Automotive Consultants (DAC), were up 35.8% from the same month last year, which on the surface makes for a positive headline. But last May’s numbers were …
CDK Global acquired California-based Roadster, a digital retailing provider known for its platform, in-depth industry reports (such as its Dealer Impact study), and a newly-launched managed chat service. The integration with Roadster means CDK Global will be able to provide …
General Motors is taking steps to increase deliveries to dealerships in the United States and Canada to meet a strong demand for its Chevrolet, Buick, GMC and Cadillac models. The ramp-up is expected to make an impact in 2022. The …
