The conversation around fixed operations at the Western Canadian Dealer Summit (WCDS) in Lake Louise took on a sharper tone this year. Rather than focusing primarily on efficiency tools or process improvements, Friday’s panel of fixed operations leaders warned that …
At the Western Canadian Dealer Summit in Lake Louise, four dealers detailed how they are adapting to rising workplace expectations, rapid AI adoption, uneven EV demand and shifting OEM relationships. Dealer moderator Ann Marie Clark, Executive Vice Chair of the …
The Western Canadian Dealer Summit (WCDS) returned to the Fairmont Chateau Lake Louise this past weekend with record numbers, a sold-out tradeshow and two days of programming that kept dealers focused on the road ahead for automotive retail in Canada. …
Dealers received a detailed picture of how Canadian retailers are using, and often struggling with, their technology tools during a Saturday presentation of the first-of-its-kind Canadian Automotive Retail Technology Study (CARTS) at the Western Canadian Dealer Summit (WCDS) in Lake …
There are a lot of things dealers don’t have control over. Their OEMs decide on the models and types of vehicles they will produce, set the MSRP, determine the inventory mix they will provide to the dealership, and even dictate …
The first Canadian Automotive Retail Technology Study (CARTS) delivers a clear, data-driven look at how dealerships use technology and where they continue to struggle. Commissioned by the Canadian Automobile Dealers Association (CADA), conducted by Clarify Group, and sponsored by RBC …
All bets are now off in terms of where things stand on Canada-U.S. trade talks, and in particular what impact this might have on Canada’s auto industry and auto retailers. There were recent rumblings out of Ottawa and Washington that …
AMBASSADORSHIP For extraordinary service to the community and the industry Danny Brackett, Brackett Auto Group, Orangeville, ON Most important success factor: The most important factors that led to my success in the automotive retail business are my discipline and drive — …
The Canadian Automobile Dealers Association (CADA) took its advocacy efforts to Washington, D.C. in July, launching its first-ever trade mission aimed at highlighting the risks of ongoing tariff disputes to the North American auto sector. Over three days, CADA’s executive …
You already know the auto technician shortage is more than a headline — it’s what greets you every morning when bays go idle. Ontario alone has more than 3,000 vacant trades roles, double the pre-pandemic total, and the situation is …
Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …
In less than a year, Ontario car dealers and their salespeople will face a new regulatory hurdle: they must pass an online certification course in order to keep their licenses. The Continuing Professional Development (CPD) program — developed and administered …
