When it comes to dealership software systems, be wary of slick promises of a comprehensive “out of the box” solution that solves all of your problems. It’s not quite that easy ANYONE WHO IMPLEMENTS a Dealer Management System (DMS) sets …
A new approach is needed to sell to millennials. They are better informed, have different needs, and are a target group worth understanding. ARE MILLENNIALS STAYING AWAY from car ownership? Yes and no. A J.D. Power and Associates study says …
New services make tire storage a smarter option for some dealers — and customers love it FOR MANY CONSUMERS, having their dealership store their tires is an added bonus, not a huge cost. For some, it’s as simple as not …
Industry insights for dealers provided at an Industry Day event organized by TRADER Corporation TRADER CORPORATION hosted Industry Day recently at the Canadian International AutoShow, giving stakeholders an opportunity to hear valuable insights into the current sales climate from a …
How to recruit — and retain — a workforce that is ready for the new wave of automotive retailing To better sell to millennials, dealerships will need to recruit and retain some of their own. But there are some things …
Mobility is the name of the game in the auction world today The big news in the auction world has been the return of off-lease vehicles since their virtual disappearance following the economic crisis in 2008. Although availability is certainly …
At his going away party, Bill Tanner feels that maybe now was the right time to let his sons take over. After all it’s not the same business it once was… Lori, my wife, has earned this trip in a …
Holding a sprig of mistletoe, I thrust it above Lori’s head in the kitchen archway. She looks up, giggling with the same charm that hooked me decades ago. I kiss her and she wraps her arms around my neck. “Get …
OUR DEALER OF THE FUTURE, BILL TANNER, DECIDES TO FOLLOW UP WITH ONE OF HIS CUSTOMERS AND FINDS HIMSELF MAKING A GENUINE, PERSONAL CONNECTION IN A WORLD THAT HAS ALL BUT FORGOTTEN TRUE HUMAN INTERACTION Here’s the thing about automated …
PAST AND PRESENT CONVERGE AT OUR DEALER’S ANNUAL INDUSTRY CONVENTION Bill Tanner, our fictional dealer in 2030, attends the annual big industry convention, where he connects with new technology, reunites with old friends and discovers why he loves being in …
BIDDING FAREWELL TO HIS “TRADITIONAL” STORE FOR THE LAST TIME, OUR FICTIONAL DEALER IN 2030, BILL TANNER, IS HIT WITH A TINGE OF A SADNESS AND PERHAPS LONELINESS. NEVERTHELESS, IT’S WHAT LIES AHEAD THAT’S IMPORTANT AND THERE’S WORK TO BE …
FOR MANY DEALERS, HELPING KIDS PLAY CANADA’S GAME PROVIDES A WHOLE HOST OF BENEFITS In the Great White North, minor hockey and automotive retailing go together like Crosby and Malkin. Minor hockey engages all ages, encouraging hometown pride, good sportsmanship …
