Waiting for the next shoe to drop
As dealers brace for what comes next, they need to factor in their succession plans As I sit here today and look back on the first few months of the year, I must say that the results are much better …
News
Tech shortages require new approaches
Chasing solutions to the skills shortage in the auto sector The auto sector is no different than other highly-skilled and tech-based industries that face a wave of retirements in the coming years. And while skills training and recruitment has been …
A political window is open
Auto dealers can play a key role in helping inform national policy as the new government settles in to power As we discussed in our last column, the federal election is now well behind us. With this new political environment …
Do auto shows still matter?
OEMs might have different priorities, but research shows consumers remain keen on attending Samuel Clemens, more commonly known by his pen name, Mark Twain, has many famous quotes attributed to him — some real, some fabricated. One of his many …
To learn AI, look outside auto
You won’t find the most cutting-edge tech at the next dealer conference I love attending events and conferences all over the country and internationally. They are energizing and I always leave with new tactics, strategies and ideas to help dealers …
How high is up?
On and off again tariffs and trade wars creating uncertainty and business anxiety How high is up? That was a trick question that my Dad used to ask me when I was a kid. Of course, the question …
So I went out and bought a new vehicle…
After decades in auto retail, I was pleasantly surprised with a recent vehicle purchase experience. Part one of a two part series My partner and I recently decided it was time to think about replacing her four-year-old coupe with something …
Mastering EV sales
Even with slumping demand, vanishing rebates and changing priorities, some dealerships are all charged up about EV sales These are interesting and challenging times for dealers selling electric vehicles because some manufacturers are actively promoting their EV production plans while …
中国领先 (China Pulls Ahead)
引领世界 (Lead the world) A group of Canadian car dealers took an intensive deep dive into the inner workings of the Chinese auto industry in April with a five-day study tour led by the Canadian Automobile Dealers Association. They came back home …
Meet the 2025 CADA Laureate winners
Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Each year since 2006, three car dealers are named CADA Laureates. It’s an exclusive group, and recognizes outstanding career success and achievement. From among the 3,200 car dealers …
Study highlights consumer frustrations with used car buying experience
A new study found widening trust and transparency gaps in the traditional way consumers buy used vehicles, with 68 per cent of Canadians saying that they don’t trust that car dealerships have their best interests in mind. The data comes …
Reynolds’ Fixed Operations report highlights trends in Canadian dealerships
The outcomes on average for a service lane that handles less than 300 repair orders a month versus a service lane that handles 1,200 or more are very different, according to the data from Reynolds’ latest report reviewing Fixed Operations …
