Using your CRM to its full potential will enhance your ROI, but there is a strategy behind those increased profits. The CRM is the most under-used software in the automotive industry. That is according to PBS Systems CRM Consultant Jeremy …
Celebrating the best in the business in 2021 The Canadian Automobile Dealers Association (CADA), and its exclusive program sponsor — iA Dealer Services — have bestowed the Laureate award on three outstanding dealers per year since 2006. Each year, 3,000-plus …
Solutions dealerships can suggest to garage orphans. When selling electric vehicles, dealers repeatedly answer fundamental questions from new buyers: how to charge an EV at home, what model best suits a certain lifestyle, what EV maintenance looks like and more. …
Digital retailing and predictive analytics and tools can help improve your digital strategy. The automotive industry is one that has gradually adopted digital innovations as part of our retail environment. However, if our experiences with the pandemic have underlined anything, …
A financial expert takes a look at dealership financial statements and offers insights into what dealers might be missing. My profession is an interesting one. It’s often misunderstood and commonly discounted in the automotive industry. In a world of exotic …
We need a concrete border reopening plan that can be released immediately. At the time of this writing, the COVID-19 vaccine rollout in Canada and the United States is going full steam ahead. Within a few months, close to 200 …
Have you ever wondered what Carvana gets right? The answer is less about their giant vending machines and more about how they manage the entire customer journey—and really, the devil is in the details. If you check out their website, …
How key suppliers are adapting to tackle the remarketing industry’s challenges. The disruption to the automotive remarketing industry since 2020 has been significant, to say the least, with the pandemic wreaking havoc on the flow of the many integrated aspects …
A letter from trade groups and unions was delivered to House and Senate leaders on Thursday which urged Congress to finance semiconductor manufacturing in the United States. Signed by the American Automotive Policy Council, National Association of Manufacturers, the United …
Shareholders in Volkswagen have approved a deal to settle claims against longtime CEO Martin Winterkorn and three other former executives associated with the company’s 2015 scandal. That year VW admitted to cheating U.S. diesel engine tests. The debacle has cost …
Accelerate Auto is a non-profit organization that aims to increase Black representation in Canada’s automotive industry. With the goal of tackling anti-Black and systemic racism, Accelerate Auto is committed to helping people find new opportunities within the industry. The non-profit …
Daimler has announced that from 2025, all of Mercedes-Benz’ “newly launched vehicle architectures will be electric-only.” As part of the announcement, the company said it would increase its spend on research and development with total investments into battery electric vehicles …
