General Motors has rallied its troops to help customers that have been impacted by Hurricane Florence in the U.S.
“The entire GM family of brands and services has come together to aid those experiencing the devastation caused by Hurricane Florence — this is personal for us as many of our families, friends, dealer partners and employees are among those directly impacted,” said Alan Batey, President of GM North America.
The carmaker’s vehicle brands, OnStar, GM Financial, and Customer Care and Aftersales team are all providing some kind of service to help improve the situation for customers.
OnStar is providing complimentary Crisis Assist, including routing assistance, survival resource information, Hands-Free Calling minutes and 4G LTE Wi-Fi data. GM Financial is offering to help with payment arrangements and waiving most related fees. And GM Genuine Parts and ACDelco will quickly dispatch service parts to the region to help speed vehicle repairs
These are among the many forms of aid the carmaker is offering to help customers dealing with the devastation of the hurricane, which caused widespread power outages, flooding, and other damage.
