Apple CarPlay at the top of Initial Quality Survey frustrations

Dropped connections. Frustrating interfaces. Intrusive driver-assist systems. The number of reported problems in the first 90 days of car ownership has never been higher than in the 36-year history of the J.D. Power Initial Quality Survey. The most frequent problem reported across the industry regardless of powertrain type or brand cachet is related to smartphone connectivity. Dropped connections with Apple CarPlay was the number one problem, as Android Auto complaints levelled off from last year. Further, the number of reported problems with wireless Apple CarPlay increased, due to the feature being offered in more cars. Read original article here.

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