J.D. Ney, Automotive Practice Lead at J.D. Power Canada, discusses the company’s 2021 Canada Customer Service Index—Long-Term (CSI-LT) Study that considers the impact of driving and vehicle ownership on the automotive service sector, and what that means for dealers across the country.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
As electric vehicle manufacturers continue to enhance the appeal of their vehicles, SiriusXM is among the many avenues they are taking. It will now be available to customers of new and existing Rivian R1T and R1S models, highlighting a collaboration …
This week, the Canadian used wholesale market experienced a decline in prices for the week of -0.55%, which is slightly less than the prior week’s -0.70% but steeper than the 2017-2019 average of -0.23%. According to Canadian Black Book’s latest …
Canadian used wholesale market prices have not slowed, with prices down -0.26% for the week ending on Sept. 2 compared to the prior week’s -0.30%, according to Canadian Black Book’s latest Market Insights report. The car segment was down -0.09% …
With the NADA Show set to take place this coming January in New Orleans, Reynolds and Reynolds has decided to announce a lineup of new products it will be launching at the event — including the latest version of its …
Canadian Black Book’s recently released Used Vehicle Retention Index for December 2024 reveals a decrease to 135.7 points from November’s 136.2 points. Year-over-year, the index slipped 7.6%. In its update CBB said the declines seen in the Canadian wholesale market …
Three auto enthusiasts are marketing the first-ever Toronto industrial car condominium to store high-end exotic and vintage automobiles. Ming Zee, Christopher Grant, and Todd Yule have retrofitted a former Gilbey’s distillery building in Etobicoke, Ont., into a 183,000 square-foot storage …
