J.D. Ney, Automotive Practice Lead at J.D. Power Canada, discusses the company’s 2021 Canada Customer Service Index—Long-Term (CSI-LT) Study that considers the impact of driving and vehicle ownership on the automotive service sector, and what that means for dealers across the country.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
Canadian automotive employment continues to weaken, according to DesRosiers Automotive Consultants. They released a report showing employment in the sector has been impacted amid an economy that shrunk in the second quarter and an ongoing trade conflict with no resolution …
As part of its effort to boost electrification in Canada, the federal government has announced that it will invest $18.6 million in multiple organizations to install more than 1,600 Level 2 and Level 3 electric vehicle chargers in Toronto, Ontario, …
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Reynolds and Reynolds has announced that it is investing in, and collaboration with, the creator of “the first” smart space Computer Vision AI software for automotive dealerships: Skaivision. Computer Vision AI is a field of artificial intelligence or computer science. …