Carfax CEO set to retire end-November; VP to take the reins

Carfax CEO Dick Raines will retire from the company on Nov. 30, 2021, while his Vice President Bill Eager takes the reins on Dec. 1, 2021, according to a Carfax news release.

“It’s been my honour and privilege to work with Team Carfax for the past 30 years in fulfilling our mission to help millions of people,” said Dick Raines. “I’m incredibly proud of all we’ve accomplished together, including the unique assets we’ve built in our data and global brand recognition. The time is right for me to step down.”

Raines said his VP’s strategic insights and operational excellence will help ensure a bright future for the company. “Our best days are ahead of us.”

Soon-to-be CEO Bill Eager will bring a broad range of consumer information products expertise to his new position, having served as the company;’s VP for the past 17 years. Prior to his current position. Eager was part of the leadership team at The Cobalt Group, an automotive digital retailing company.

“All the pieces are in place—a clear strategy, trusted brand, powerful data, continuity of leadership, and the conviction of everyone on team Carfax that we’re stronger together,” said Eager. “I want to thank Dick for his visionary leadership and look forward to carrying on our mission.”

Carfax evolved from offering a single product (its vehicle history report) to a suite of “data-driven solutions” that help people shop, buy, service, and sell used vehicles with greater confidence.

About Todd Phillips

Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.

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