Customers still want good service, efficiency

Customer experience is still an important focus for car buyers and vehicle owners — even amid COVID-19, according to Norris McDonald of Wheels.ca. McDonald said there are other companies, like LubeVan Mobile Auto Services Inc., that offer similar services to dealerships in terms of servicing your vehicle, but through a more convenient method than some dealerships are offering now. While the prices may be higher, the extra convenience and ability to remain home during vehicle servicing may capture the attention of consumers. (Source: Wheels.ca) Read the original article…

About Todd Phillips

Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.

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