Video interview: Derek Sloan, President of Sym-Tech Dealer Services talks about how the F&I industry and dealers are being impacted by the pandemic and how this crisis is accelerating the move to a more digital experience. Watch the interview.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
Reynolds & Reynolds used its Innovation Summit in Mississauga this week to showcase how artificial intelligence, cybersecurity and robotics are becoming increasingly integrated into dealership operations. The two-day event, held at the Courtyard Toronto Mississauga West hotel, brought together dealers, …
Something doesn’t add up — and it’s not just the cost of used cars. In today’s market: Dealers who traditionally see 400–600 credit score applications are now also seeing 700–800 applicants. Subprime portfolios are filled up with prime and even …
Used electric vehicle sales in the U.S. are expected to climb to a record high in the second quarter while new EV demand continues to normalize, according to Cox Automotive’s 2026 Mid-Year Review. Cox forecasts about 128,000 used EV sales …
U.S. consumers may have more financial staying power than income and savings figures alone suggest, with Cox Automotive pointing to rapidly growing financial assets as one reason vehicle demand continues to hold up. In its latest Auto Market Weekly Summary, …
Electric vehicle collision claims rose sharply in 2025, even as new model sales slowed, according to Mitchell’s latest Plugged-In: EV Collision Insights report released in February. The San Diego-based auto physical damage technology provider said U.S. battery electric vehicle (BEV) …
Canadian gasoline consumption reached a record high in the first quarter of 2026, underscoring the continued strength of Canada’s internal combustion vehicle fleet despite the growing presence of zero-emission vehicles. According to DesRosiers Automotive Consultants (DAC), domestic gasoline consumption totalled …
