Video interview: Derek Sloan, President of Sym-Tech Dealer Services talks about how the F&I industry and dealers are being impacted by the pandemic and how this crisis is accelerating the move to a more digital experience. Watch the interview.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
In the wake of the federal government unexpectedly shutting down its Incentives for Zero-Emission Vehicles (iZEV) Program prematurely, several automotive manufacturers have stepped up to continue to provide purchase rebates to consumers. The OEMs we have identified so far include …
Next year the Montreal International Auto Show will bring more than 30 brands to the Palais des congrès in January, marking the return of Audi and BMW after multi-year absences and introducing three new themed zones aimed at families, outdoor …
U.S. dealerships are losing service customers at a steady pace, even as demand for repairs continues to rise. According to Cox Automotive’s 2025 Service Industry Study, dealers have lost 12 per cent of service visits to independent competitors since 2018, …
Artificial intelligence is becoming a regular tool inside dealerships, with more than half of dealership personnel saying they now use AI as part of their job, according to a new report from Reynolds and Reynolds. The report, The State of …
Fresh off a record year for sales and dealer profitability, Volvo Car Canada used media day at the Canadian International AutoShow to double down on its safety DNA while signalling more product is on the way for retailers. With crash-tested …
During its annual Triple Diamond Awards gala, Mitsubishi Motors Sales of Canada honoured the outstanding performance of dealers across its network, in the categories of Fixed Operations/Service Managers, Financial Services Managers, Sales Managers, and Sales Consultants. Fifty-five dealers were recipients …