Video interview: Derek Sloan, President of Sym-Tech Dealer Services talks about how the F&I industry and dealers are being impacted by the pandemic and how this crisis is accelerating the move to a more digital experience. Watch the interview.
Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.
A year after the Crown withdrew all 176 criminal charges against former Rouge Valley Mitsubishi employees Harris Bocknek and Fadi Zeto, the fallout from Project Warden continues. The two men say they remain unable to return to registered auto-retail work, …
Auto theft may be declining in many parts of Ontario, but industry and government leaders say the issue remains a priority as organized vehicle crime continues to evolve. That was the message at a June 26 auto theft prevention event …
Canada’s used wholesale market continued to lose ground in the final full week of September, although depreciation moderated from the previous week. Canadian Black Book (CBB) reported overall wholesale values fell 0.14 per cent for the week ending Sept. 26, …
Dealerships are facing mounting pressure from tariffs, rising costs and softening demand, according to an insight from MNP. Tariffs are now showing up in wholesale pricing, parts availability and conversations with original equipment manufacturers, making day-to-day operations harder to manage …
Canadian light vehicle production declined slightly in 2025, as longstanding structural challenges were compounded by new short-term pressures, according to DesRosiers Automotive Consultants. Total output fell to 1.2 million units, down from 1.3 million in 2024 — a fraction of …
British Columbia’s Kot Auto Group renewed its multi-year partnership with AutoTrader.ca so as to continue to drive dealer growth through the automotive marketplace. The agreement, which takes effect on August 28, aims to drive measurable growth for Kot Auto Group’s network …