Mercedes-Benz adjusts leadership for corporate stores

Mercedes-Benz Canada’s corporate stores will now be reporting to Robert Müller, the newly-appointed Vice President of Corporate Retail, the company said in a news release.

The change in leadership structure has already been implemented as of January 1, 2018. The corporate stores, which include the seven Toronto Retail Group and four Vancouver Retail Group locations, were previously managed separately. The new structure is meant help streamline processes and generate a more consistent customer experience in both markets.

“We take pride in being proactive in all areas of our business — whether anticipating our customers’ needs or identifying new opportunities where we can excel,” says Brian D. Fulton, President and CEO, Mercedes-Benz Canada. “We are committed to driving organizational change from a position of strength, which is why this was an excellent time for us to take this next step toward making an already strong retail organization even better.”

Müller started his career as a service manager at the Mercedes-Benz Maple dealership in 2006. He succeeds Philipp von Witzendorff as Vice President of the Toronto Retail Group, and expands his responsibilities to include all corporate stores across the country, according to the news release.

“I look forward to working closely with our Canadian own retail management team in Toronto and Vancouver,” said Müller. “Together, we’ll identify opportunities to maintain our leadership position, engage our staff and, most importantly, continue to exceed our customers’ expectations.”

Comments are closed.

Canadian auto dealer