Dealer helps customers “Know Their Vehicle”

Today’s cars and trucks incorporate so many features, that for customers it can often be overwhelming when it comes to learning how to use them. Toronto Hyundai has decided to help by launching a “Get to Know Your Car” program.

This initiative, which includes a series of instructional videos, is designed to provide customers with straightforward guidance when it comes to operating their vehicle’s features.

Examples include pairing a Bluetooth device with the vehicle, setting the clock, pre-setting favourite radio stations, adjusting the cabin temperature and airflow, operating the car’s built in navigation system, as well as how to adjust the steering column, rear view mirror, child safety locks and basic maintenance such as checking tire pressures and fluid levels.

“The Get to Know Your Car campaign is an initiative by Toronto Hyundai that addresses many questions that customers have when they come to pick up their new vehicle,” remarked the store’s service manager Adriano Porcarelli. “Often there is so much information that the client receives on the day of delivery that they can’t remember it all.”

Toronto Hyundai’s instructional videos can be found on the dealership’s Youtube channel: (http://www.youtube.com/user/torhyu#g/u )

About Todd Phillips

Todd Phillips is the editorial director of Universus Media Group Inc. and the editor of Canadian auto dealer magazine. Todd can be reached at tphillips@universusmedia.com.

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