It’s well known at this point that consumers spend time online before they step into your store. New research also proves that millennials will be attracted to digital displays in your dealership. While not surprising, there are few dealerships yet …
A funny thing happened to me today when I walked into a health clinic. Ok, that’s not the start of a joke, but it’s a true story. I was suffering from inflammation in my elbow, and those around me know …
Firm helps dealers find a profitable way to sell the business when the time is right. Buying or selling a dealership is often one of the biggest transactions in a dealer’s career. It requires precise timing, a load of legal …
The federal government may have postponed enacting some provisions of Canada’s anti-spam legislation (known as CASL), but dealers need to remain hyper-vigilant that they stay compliant, said Tim Ryan, Vice-president and Director of Industry Relations & General Counsel with the …
How dealers can compete and win with the aftermarket for service t’s an aftermarket anomaly that’s the envy of dealerships for miles around. Last year, the service department of Nurse Chevrolet Cadillac in Whitby, Ont., churned out 15,500 oil changes. …
Turbulent times ahead for NAFTA negotiators as bluster and rhetoric increase Beginning August 16th the federal government’s trade negotiators will be sitting down in with their American and Mexican counterparts in Washington for five days to begin the first, of …
That’s the consensus of an international conference on future mobility The future of mobility will be autonomous, electric and shared. That conclusion, condensed to its essence, was the consensus of presenters at an international conference on the future of mobility …
Canadian dealers would be wise to learn the lessons from their U.S. counterparts A few years ago, I had the privilege of traveling to Cape Town, South Africa through an organization that supports Canadian athletes in their quest for Olympic …
“As the baby boomers like me are retiring, they will spend whatever it takes — and they’re the wealthiest generation in our country — to make themselves live an enjoyable life in their retirement years.” — David Rubenstein, Co-Founder, The …
Celebrating 75 years of excellence with the Canadian Automobile Dealers Association Over the past summer all Canadians have been celebrating Canada’s 150th anniversary of Confederation. Festivals and celebrations of all shapes and sizes took place on and around July 1, …
Predictions are fraught with peril when it comes to new U.S. President With a new United States trade representative confirmed with a strong bipartisan majority in Washington, it is expected that a major renegotiation of the North American Free Trade …
“Have you ever tried to put on a fresh pair of eyes and walked into your service department as if you were a customer? What do you see? Is it an easy, clean and organized process you offer customers? Do …
